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ELCO Chevrolet Cadillac Inc
Ballwin, MO
2,828 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price!
"Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,828 reviews
May 01, 2018
Not your typical used car salesman Jim is low key but straightforward. He knows cars, and he knows how to make sure customers are comfortable with their decision. I was also impressed Jim is low key but straightforward. He knows cars, and he knows how to make sure customers are comfortable with their decision. I was also impressed by how quickly the paperwork went through. We were literally on the road within 20 minutes of saying yes to the sale. More
by Car4kids
Employees Worked With
May 01, 2018
Best way to buy a new vehicle! Ryan Spence was great to work with. He was informative but not pushy. There was no pressure to make a quick decision, just great service. The entire Ryan Spence was great to work with. He was informative but not pushy. There was no pressure to make a quick decision, just great service. The entire process was smooth and easy. More
by Greg_Jess
Employees Worked With
May 01, 2018
Pressure-free, quick, and easy. This was a very smooth process. I was treated with respect by everyone I encountered. There was no game playing. I was pleased with the whole experien This was a very smooth process. I was treated with respect by everyone I encountered. There was no game playing. I was pleased with the whole experience. More
by Equinoxdriver
April 25, 2018
Upfront and Honest We had a great experience with Elco this past week. Our second vehicle purchase from them. We like knowing that if anything goes wrong, Elco is the We had a great experience with Elco this past week. Our second vehicle purchase from them. We like knowing that if anything goes wrong, Elco is there to help with the repairs. They have a great service team and the sales staff is easy to work with. No pressure or "little lady" comments. We worked with Murray and we can't say enough about how patient he was while we walked their ENTIRE lot, from used to new cars. He got us into the car we really wanted at a price we could afford. We really appreciate all his patience and the time he put into helping us. Never pressuring us or making us feel bad for taking up his time (which we took up a lot of). We will be back for our next car. More
by Madeline F.
Employees Worked With
April 23, 2018
Great communication and service Jim McCormack did a great job of communicating as well as following up with me throughout the process. He was extremely accessible and answered all of Jim McCormack did a great job of communicating as well as following up with me throughout the process. He was extremely accessible and answered all of my questions. More
by Mike
Employees Worked With
April 22, 2018
Great Experience Leasing my New 2018 Equinox Murray took the time to listen to what I was looking for and after determining there was not an Equinox with the interior I wanted in inventory, he se Murray took the time to listen to what I was looking for and after determining there was not an Equinox with the interior I wanted in inventory, he searched and located the exact match. He made a dealer trade work and had the vehicle available the next day. Also, Brad Grellner made the whole leasing finance process a positive experience. A pleasure to work with both of these individuals. More
by JDEquinox
April 17, 2018
Extremely satisfied! I have been dreaming of my new truck for a while and I finally got exactly what I was looking for. My experience was great! The salesman was low pre I have been dreaming of my new truck for a while and I finally got exactly what I was looking for. My experience was great! The salesman was low pressure, researched what I was looking for, lined up several models to my liking, took his time to make sure we didn't miss anything and answered all my questions with no hesitation. 110% recommend Elco Chevrolet and Ryan Spence! More
by Bob1234
April 14, 2018
Best experience ever buying a car. Easy going. No pressure and really listened to what I was looking for. Fair trade in and exceptional customer service. Patient in answering all my que Easy going. No pressure and really listened to what I was looking for. Fair trade in and exceptional customer service. Patient in answering all my questions. Could not have asked for a better experience. More
by Molly S.
Employees Worked With
April 10, 2018
Awesome car buying experience! We drove over 7 hours to ELCO Chevrolet to purchase our new Chevy Equinox! Great salesman, great deal and great experience! Would definitely make the We drove over 7 hours to ELCO Chevrolet to purchase our new Chevy Equinox! Great salesman, great deal and great experience! Would definitely make the drive again... More
by ttbrb1968
April 07, 2018
Great experience Got a great deal! This dealer made it so easy to say yes to the car. I found the right car very fast and the experience was very painless. I will be Got a great deal! This dealer made it so easy to say yes to the car. I found the right car very fast and the experience was very painless. I will be back for my next car. More
by Julie
Employees Worked With
Other Employees :
Everyone was great! Wish I could remember all their names
