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ELCO Chevrolet Cadillac Inc
Ballwin, MO
2,841 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price!
"Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,841 reviews
March 29, 2018
Great Service Ryan Spence sold me two cars. No pressure. He even said “I’m not going to talk you into buying a car”. Nice facility. Great employees. Ryan Spence sold me two cars. No pressure. He even said “I’m not going to talk you into buying a car”. Nice facility. Great employees. More
by Hbttt
Employees Worked With
March 27, 2018
Lies, Lies, and More Lies I spoke with 2 different sales representatives on two different days about a vehicle that was listed on line. Both representatives stated that the pr I spoke with 2 different sales representatives on two different days about a vehicle that was listed on line. Both representatives stated that the price listed online was through incentives only and there was no way to get that price without the incentives (financing with dealership, trade in, etc.). When I stated that I would be paying cash for the vehicle, did not have a trade in, would not be financing, etc., I just wanted to come get the vehicle within 2 days with cash, I was shut down. When I asked to speak to a sales manager, I was told that it wouldn’t do any good b/c the representatives had been told by the mangers that their was no getting around the incentives. When I called them out on their lies, I was told that, “I can tell you what April’s incentives are.”. Having just bought a 2017 Ford Edge Titanium in December for cash, I have already been through this experience and was proven right when one dealership said I couldn’t get the online price without the incentives but another dealership gave me the price without the incentives. Imagine my surprise when I encounter it again now that we are buying a truck for my husband. These incentives are lies and money making schemes. Don’t be fooled people. You can get the price without the lies! More
by SLP123
Employees Worked With
Eric Cromer, Kristie Baum
March 27, 2018
5 Star Review for a 5 star dealership Great salesman Was very helpful in buying this truck over the internet And got me a better deal. He really works for the people. Go Team Chevrole Great salesman Was very helpful in buying this truck over the internet And got me a better deal. He really works for the people. Go Team Chevrolet Thanks again Ryan More
by Stingray
Employees Worked With
March 27, 2018
Great experience. Had a great experience with this dealership. Would recommend them to all of my friends and family. The ease of the process was great as well Had a great experience with this dealership. Would recommend them to all of my friends and family. The ease of the process was great as well More
by Stewart Branham
Employees Worked With
March 25, 2018
Best treatment ever by a car dealership If in the market for a new Chevrolet, it will be worth your time to seek out Ryan Spence at Elco and allow him to navigate the rough waters of car buy If in the market for a new Chevrolet, it will be worth your time to seek out Ryan Spence at Elco and allow him to navigate the rough waters of car buying. Ryan was an absolute pleasure to work with and made sure to treat us incredibly. More
by Tommie Dugger
March 25, 2018
Fantastic customer service We were in need of a car for our son, and we did not have to give a second thought as to who we would purchase from. Murray from ELCO has sold us ou We were in need of a car for our son, and we did not have to give a second thought as to who we would purchase from. Murray from ELCO has sold us our last three vehicles, and there truly is nobody else we would rather do business with. He knows and understands the needs of our family, and works with us to find the perfect vehicle at the right price. Our son now has a safe and reliable car to get him through college and beyond. More
by mpfeiffer
Employees Worked With
March 24, 2018
Great Car buying experience. I recently bought a 2018 Malibu on a Friday afternoon from ELCO Chevrolet. I was dealing with Ryan Spence. Since I live 90 miles away Ryan was able to I recently bought a 2018 Malibu on a Friday afternoon from ELCO Chevrolet. I was dealing with Ryan Spence. Since I live 90 miles away Ryan was able to estimate the value of my trade from pictures. Ryan provided the details of the deal and that is exactly what I paid for the car. Everything was open and honest. I had such a great experience that the following Monday I returned and bought a new Malibu for my wife. I would definitely recommend this dealership and especially Ryan Spence. He was very knowledgeable and easy to work with. More
by Jeff
Employees Worked With
March 22, 2018
Awesome team and very helpful. I highly recommend checking out Elco Chevrolet for your next purchase. Ryan helped me find the exact truck I wanted for the right price and the rest o I highly recommend checking out Elco Chevrolet for your next purchase. Ryan helped me find the exact truck I wanted for the right price and the rest of the team made the process quick and worry-free. More
by Kraftyguy90
March 20, 2018
Excellent and easy transaction! Murray was a pleasure. He helped us find exactly what we were looking for. He is very nice, honest and incredibly easy to work with! Murray was a pleasure. He helped us find exactly what we were looking for. He is very nice, honest and incredibly easy to work with! More
by Aaron P. Detwiler
March 19, 2018
Continued Excellence This is my third purchase from Elco, and they never disappoint. Mark Gerecke is simply outstanding to work with, and if I could of marked higher than This is my third purchase from Elco, and they never disappoint. Mark Gerecke is simply outstanding to work with, and if I could of marked higher than five stars for service and friendliness I certainly would of. When searching for a vehicle my first look is to them, and due to their superb service and pricing, I don’t need to go elsewhere. (I do check too!). I highly recommend them to anyone shopping for a vehicle. Just ask for Mark Gerecke, and prepare to be wowed. More
by BHajec
Employees Worked With
