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ELCO Chevrolet Cadillac Inc

Ballwin, MO

4.9
2,856 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price! "Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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15110 Manchester Rd

Ballwin, MO

63011

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Showing 2,856 reviews

December 21, 2016

Patient, Helpful, & Fair I initially contacted ELCO regarding a used vehicle. Terrence Adams responded quickly, but it was low pressure and respectful of my time. I then dea More

by Tim E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bailey, Cissy Brinker, Terrence Adams
Dec 22, 2016 -

ELCO Chevrolet Cadillac Inc responded

It really does say a lot that our customers feel consistently comfortable with our team's assistance and we're so glad to hear that you enjoyed everyone's help, Tim! Our staff wants to ensure that our guests are satisfied with their purchases, so even if our first match doesn't fit to what our customers necessarily want, we're happy to keep searching and follow up whenever possible. Lamarr, Terrence, Brian, and Cissy well be very appreciative of your excellent comments and to see you happy with your new addition. Congratulations and welcome to the ELCO family!

December 18, 2016

Used Car Purchase I am very pleased with the experience I had buying a preowned car for myself this December as well as a car for my daughter in July. It was a pleasure More

by linda.herrmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill VanOyen
Dec 20, 2016 -

ELCO Chevrolet Cadillac Inc responded

Thanks, Linda! The team is always happy to provide a quality experience every time for our guests and your response really stands out as showing us that Chris continues to do an excellent job. Congratulations to you on your new car and thank you for continuing to choose us for all your car needs!

December 18, 2016

As usual, great buying experience! This is our 3rd purchase through Elco, and would definitely call Jim McCormack again if we are in the market for another vehicle. We appreciate the no More

by John gorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2016 -

ELCO Chevrolet Cadillac Inc responded

It means a great deal to us that you enjoyed Jim's help, John, as we really want our customers to feel like a part of the family while they work with our staff. Thank you for the great review and congratulations on your new addition!

December 17, 2016

Buying experience I bought my car from Jimmy McCormack. Great purchase experience. He was very direct when communicating and no games. Very knowledgeable and great to w More

by Joe
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2016 -

ELCO Chevrolet Cadillac Inc responded

Your recommendation will mean a lot to Jimmy, Joe, and we're very glad to read about your satisfaction with his assistance. Thank you for taking the time to give us a review and congratulations on your new addition!

December 17, 2016

Robert Clark & Murray Newton - Elco Chevrolet, Ballwin I recently purchased a 2016 Chevrolet Silverado from Elco Chevrolet in Ballwin, Missouri. I first spoke with Robert Clark on the phone at 10am to exp More

by Celtic77tiger75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murray Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill VanOyen, Robert Clark
Dec 20, 2016 -

ELCO Chevrolet Cadillac Inc responded

Merry Christmas and Happy New Year to you as well! When you called us, our team was happy to work with you in providing all the details needed to ensure your satisfaction. We're pleased that you really took note of Robert's, Murray's, and Bill's attention to detail throughout your visit. Thank you for taking the time to review us and congratulations on your new truck!

December 14, 2016

Wonderful experience We had a great experience with Jim! He was very honest and helpful. Even helped me fix the remote start on our new car. He went above and beyond! More

by Kami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole oelzen, Bill VanOyen
Dec 16, 2016 -

ELCO Chevrolet Cadillac Inc responded

We're very glad that Jim was able to help you out, Kami! When it comes to providing a thorough purchase, he's happy to make sure our customers are knowledgeable of their cars. Thank you for taking the time to review us and congratulations on your new addition!

December 10, 2016

Friendly persuasion Chris was very persistent at finding me a vehicle that would make me happy yet stay within my budget. Every time I mentioned a need or desire he respo More

by Thomas Hirsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2016 -

ELCO Chevrolet Cadillac Inc responded

It really means a lot to us that you enjoyed Chris's help, Thomas. He had your best interest in mind while working with you, so we're pleased to hear that he was able to find the right fit for your budget. Thank you for the exceptional review and congratulations on your new car!

December 10, 2016

It waa a great experience Lamarr powell helped us out greatly. He was very helpful and made the process so much easier.. I thank him so much for what he did More

by Isaiahking1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2016 -

ELCO Chevrolet Cadillac Inc responded

Lamarr is such an exceptional person and we appreciate the compliments, Isaiah! Thank you and congratulations on your new addition!

December 10, 2016

Best Salesperson in USA Lamarr Powell Very professional and customer orientated. Great group of guys. I bought two vehicles today! Lamarr was exceptional, a great communicator and listen More

by Paul D King Sr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill VanOyen
Dec 13, 2016 -

ELCO Chevrolet Cadillac Inc responded

That's very great to hear, Paul! Lamarr strives to make sure our customers are comfortable and enjoy their purchase process more than anything else, so it means a great deal to us that you enjoyed his help. Congratulations on your new two cars and we hope you'll choose us again in the future!

December 08, 2016

Chevy Murray was an excellent salesman, and the dealership is great. Sveta is the best finance person EVER! Always a good experience at Elco, and we will bu More

by chevy dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Murray Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2016 -

ELCO Chevrolet Cadillac Inc responded

Thank you so much for the awesome review! When it comes to answering questions and providing a comfortable atmosphere, Murray and Sveta are absolutely the best to provide these great qualities. We're pleased to hear that you had a great time with them and to see you satisfied with your new car. Congratulations and welcome to the ELCO family!

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