ELCO Chevrolet Cadillac Inc

SRX 2015 Lease Joe Archambault went above and beyond to work out the deal on my new 2015 SRX. I couldn't be happier with the car or Joe's exceptional customer servi Joe Archambault went above and beyond to work out the deal on my new 2015 SRX. I couldn't be happier with the car or Joe's exceptional customer service. This is the second vehicle I've gotten from Elco and I'm sure it won't be the last. More

Great purchasing experience(s). Awesome sales staff! My husband and I have purchased 6 cars from ELCO since 2014. The staff and management throughout the dealership are some of the best people I have co My husband and I have purchased 6 cars from ELCO since 2014. The staff and management throughout the dealership are some of the best people I have come across. Every car purchase has been a simple and smooth transaction. The customer service is top notch! Seriously, LOVE Elco! More

Joe and the entire ELCO Team are spectacular! Joe and the entire ELCO Team are AWESOME to deal with. They They handled our every request completely and in a timely fashion. They always stayed in t Joe and the entire ELCO Team are AWESOME to deal with. They They handled our every request completely and in a timely fashion. They always stayed in touch with us and kept us informed of every update. We love our new Cadillac and would HIGHLY recommend Joe and ELCO to everyone! More

Amazing Service I was surprised to get a better trade-in credit for my Land Rover than I would have at the Land Rover dealer. I found the Elco team to be easy to neg I was surprised to get a better trade-in credit for my Land Rover than I would have at the Land Rover dealer. I found the Elco team to be easy to negotiate with and attentive to the details of my after market purchases. Their service department has also been great to deal with. I look forward to purchasing from Elco again. Dr Brent Bankhead More

Sales, Mgt, & Finance went well beyond my expectations Joe Archambault and Chris Collins made what is usually a chore in buying a new car, a great experience. And Bryan Davis in Finance was equally impres Joe Archambault and Chris Collins made what is usually a chore in buying a new car, a great experience. And Bryan Davis in Finance was equally impressive. My wife and I have purchased 2 Tahoes, leased another Tahoe, and purchased a Cadillac through Elco over the last 8 or 9 years. That says it all. More

little things matter Got a great deal on my truck when I bought it, only had minor paint chips should have been a easy fix. When they fixed them and looked at the so calle Got a great deal on my truck when I bought it, only had minor paint chips should have been a easy fix. When they fixed them and looked at the so called "best guy in towns work" and to put it bluntly my 4 year old daughter could have done a better job with a scratch pen. They went blended at all and totally visible. This may seem like a small detail but when you buy the truck of your dreams and pay a pretty penny for it u expect it to be perfect. Chris weaver was a good sales man he just didn't care about the quality of his repair guys work.. Don't worry I get it fixed the right way by Redfield Collision Center in Festus mo, where they do real paint and body work! More

Hassle-free buying that was an easy and good experience! We’ve bought 5 cars from Chris in the past 2 years. He makes it an easy and fun experience. I completely trust him, and he always makes sure that ev We’ve bought 5 cars from Chris in the past 2 years. He makes it an easy and fun experience. I completely trust him, and he always makes sure that everything goes very smoothly. Keep up the great work, Chris! Thanks, Carl More

worst dealership Purchased a vehicle and 3 days later started having problems,took the vehicle in first time and they told me nothing was wrong then a week later start Purchased a vehicle and 3 days later started having problems,took the vehicle in first time and they told me nothing was wrong then a week later started having same issues so took vehicle back in and they still could not find anything wrong then 4 weeks later started having same issues so took vehicle back in and conveniently my warranty had ran out and they diagnosed my vehicles problem immiedetly with a 600 dollar bad altenator how conviently,and everytime I took vehicle in all they kept saying was you should have bought extended warranty,very unprofessional arrogant and the worst dealership I have dealt with purchasing a vehicle More

complete satisfaction with new 2015 Impala Jim McCormack was very professional during the whole process of buying my new car. He explained everything in detail. I am very happy with my purchase Jim McCormack was very professional during the whole process of buying my new car. He explained everything in detail. I am very happy with my purchase and will return to this dealership for my next car. More

Superior Performance and Conduct-Recognition of This is from a long time customer of the Service Center but a first time customer looking for a new car. This is a true story: My wife and I came in t This is from a long time customer of the Service Center but a first time customer looking for a new car. This is a true story: My wife and I came in to the Chevy side of the Dealership looking for a new Buick that was rumored to be at ELCO. No Buicks at ELCO. Walked over to The Caddy side of the lot just to see what was there with no intention to buy. We were approached by Gina who graciously asked if we needed any help. We explained the above story. She said she wished she had that Buick we were looking for but have we ever considered a Cadillac? The answer was that while we had admired CTS's for a long time but for a variety of reasons (size, our specific needs, cost, etc.) we had not. Gina then shared a wealth of technical data about CTS's and some other models. Still, we still did not feel those models filled our immediate and long term needs. She then asked if we had considered a Crossover type of vehicle. We both said that we were not interested and Gina, the class act that she is simply smiled and said: I wish I had that Buick you are interested in, but on your way out, please stop and look at the STX's we have on the lot just for fun, adding "I think that you will be pleased", We did, we were and started to walk back to the show room after briefly asking Bill, the Sales Manager who was busy working on the lot, a couple of details about an STX we were admiring. He quickly and accurately shared those with us adding that Gina could provide us with much more detail. Bill is another class act quickly stopping what he was doing to help us with a smile. This is a common occurrence at ELCO where smiles, courteous behavior and no nonsense answers to your inquiries are the norm. Back in the showroom we found Gina "Still Smiling" who knowingly and graciously asked "would you like to take a test drive" Yes & Yes we replied. She quickly brought up an STX for us to take out but first shared and explained many of the safety and technical details to us. We purchased the red STX Premium that was on the show room that day, Friday Aug. 14, 2015 In Summary, from a potential Buick buyer headed for a Chevrolet showroom from a Cadillac Dealership parking lot, we can say that yes, that Cadillac STX sold itself but more importantly, Gina demonstrated in word and deed that there is much more to total customer satisfaction than a sales slip, brand and price. That's whatultimately led to this sale! We love this dealership and the people that make it the "Best dealership in St. Louis" We thank you Gina, your technical competence and professional conduct were both outstanding and truly exemplary. It was simply fun buying this awesome car from Gina and the ELCO Team. It was a good day, a very good day. The Rocky's More