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Eagle Buick GMC, Inc.

Homosassa, FL

4.8
2,530 Reviews
Eagle Buick GMC has your new Buick and new GMC models. Select from 300 new vehicles and save thousand with low pricing and affordable payments at your Hometown Dealer. We're family owned and operated and offer incredible personalized service. Eagle Buick GMC provides shoppers from Inverness, Ocala, and beyond with a full lineup of Buick and GMC vehicles. We take pride in helping you find the one that's right for you, and in creating an efficient and stress-free auto dealership experience. Whether you're shopping for your next car, SUV, or truck, or want to get your current vehicle repaired, look no further than our Homosassa dealership. Ocala Buick and GMC customers, call us at (352) 436-4797 today to schedule a test drive, or drop by our Eagle Buick GMC today.
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1275 S Suncoast Blvd

Homosassa, FL

34448

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Showing 2,530 reviews

August 25, 2020

Was in on 8/20/20 for an oil change. They looked also at my tires. Took 2 hrs to do an oil change. Had to have 3 tires replaced and was quoted a price of $310.12. Scheduled to come back for tire replacem More

by CHASE080309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Martin
Sep 01, 2020 -

Eagle Buick GMC, Inc. responded

Thank you for your review. We are sorry that you still feel this way. In addition to honoring the quote improperly provided by a new team member (without labor) we provided another $20.00 off coupon on the alignment. Please note that it is not uncommon to take 2 1/2 hours to perform the alignment and replace and balance three tires from your entrance to exit. However, the oil change should not have taken so long. Regretfully, although no excuse, the previous 2 vehicles had screws in their tires which added to your wait time. Please contact our Service Director for a resolution that works for you. We sincerely appreciate your business.

August 22, 2020

Took in truck for oil change and tire rotation, found it needed over $700 of service work. I had them do the work. Ran out of DEF the next day when driving to Sarasota and had to change the air in the tir More

by CPTCURT
Recommend Dealer
No
Employees Worked With
Laura Tramontana
Sep 01, 2020 -

Eagle Buick GMC, Inc. responded

Thank you for bringing this to our attention. You are absolutely right! This is not the way that we perform service for our guests. We have made our team aware of your remarks and taken the appropriate action with the associate that worked on your vehicle. Please be sure to ask us to fill your DEF fluid when you come in for service as there is no gauge on most models to let us know when it is low. Additionally, many guests have expressed their discontent with us topping it off in the past as they may have some extra at home or prefer a specific brand. We aim to please and would be happy to reimburse the expense you incurred to top off your fluid. We would love the opportunity to regain your trust.

August 19, 2020

My purchasing experience at Eagle Buick was excellent. My sales agent, Dan, was very knowledgeable, patient, and personable. John, Robbie, and Linda were great to work with. I plan to do business with them i More

by Shipmate77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Patrick (JP)
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Storman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie, Dan Heckman
August 06, 2020

Good customer service this time. Was treated good. Didnt take as long as usual. (2hrs for oil chg) was faster and appreciated. Will be back More

by mathisonecent
Recommend Dealer
Yes
Employees Worked With
Troy(?) Dont remember
August 04, 2020

Best car dealership I have dealt with. Steve and his team are the most straight up, realest team I have seen in a while. Thanks guys. I will be seeing you again soon More

by Travis
Recommend Dealer
Yes
Employees Worked With
Steve Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2020

It’s been a pleasure working with Cody Baldner at Eagle Buick GMC. He has been very responsive to all my questions, most helpful, kind and respectful. More

by Barbie
Recommend Dealer
Yes
Employees Worked With
Cody Baldner
August 03, 2020

Great dealership! Awesome personnel and a fantastic service department! Love Laura in Service! I would like to say a big thank you to Russ Baldner for always taking care of his customers and his pe More

by boogityboogity0911
Recommend Dealer
Yes
Employees Worked With
Laura Tramontana
July 31, 2020

I was working out of state and I told salesman Cody what I was looking for, within a week we had all the paperwork done on the truck I wanted. He also had windows tinted and truck ready for me when I got ba More

by Bobbyswain352
Recommend Dealer
Yes
Employees Worked With
Cody Baldner
July 31, 2020

Best place to buy a vehicle and to get it serviced. No pressure sales and family atmosphere. Easy to work with. I will only do business with Eagle. Changing the auto sales paradigm. More

by Chris
Recommend Dealer
Yes
Employees Worked With
John Patrick (JP)
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Storman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Elsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Esser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in service is great
July 28, 2020

This was an easy transition for buying a vehicle. Everything including the finance was done. Everything was explained to us. The salesman was very Knowledgeable and personable. More

by Winnwebb
Recommend Dealer
Yes
Employees Worked With
Marc Esser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winn Webb
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