Eagle Buick GMC, Inc.

I was met promptly and courteously, they were able to get my vehicle diagnosed quickly and repaired within a few hours. The service writer made arrangement for an Uber and a rental car. I am thankful they we my vehicle diagnosed quickly and repaired within a few hours. The service writer made arrangement for an Uber and a rental car. I am thankful they were able to get mu vehicle repaired quickly and properly, HOWEVER, the repair was completed in right at 3 hours and the labor charge was $1,197. That is almost $400 per hour. I'm fairly sure that is what their labor book tells them the job will take, but a $1,500 bill for a thermostat replacement and system flush sent my head spinning. More

Always friendly, helpful and professional. I have dealt with Scott several times and have always had excellent service. I have dealt with Scott several times and have always had excellent service. More

My Service advisor was Dillion. Horrible communication and customer service skills. Common part not kept in stock, which happens. Part came in and had to remind Dillion about my tru Horrible communication and customer service skills. Common part not kept in stock, which happens. Part came in and had to remind Dillion about my truck. He then asked when I would like to bring my truck back in for repair, had to also remind him the truck was there going on four days! Spoke with Neil after Dillon went MIA and still had to wait for my truck till early evening. Not even a discount on the oil change for my frustration and inconvenience. Will not be returning! More

Service rep was very accommodating and helpful. Wait time expected for service was about four hours, arranged for me to shop at local quilt shop. Loved it❣️ Wait time expected for service was about four hours, arranged for me to shop at local quilt shop. Loved it❣️ More

They always take great care of us and we always enjoy our visits. The only thing they need is a better phone system visits. The only thing they need is a better phone system More

Repair was done ahead of time Very easy to deal with them and they do what's promised and they do what's promised More

Exceeded expectations on every level of service. Check in was a breeze. Listened to what I was explaining and work completed quicker than I expected. Check in was a breeze. Listened to what I was explaining and work completed quicker than I expected. More

all the guys at eagle were great even though they couldn’t fix a continuing problem ive had with an exhaust issue on my 2025 diesel.unavailable parts undrivable condition . A gm issue that evidently couldn’t fix a continuing problem ive had with an exhaust issue on my 2025 diesel.unavailable parts undrivable condition . A gm issue that evidently can’t be resolved.Im from out of town only here for winter Tried to make a deal with flash ended up trading it off to the dealer i bought it from fortunately for less of a loss than i would have had trading it here but still a loss .Spoke to gm about it. All i got from them was did i hire a lawyer and tough xxxx I shouldn’t have traded it More

Great Service took care of me as always Great service. Scott and the mechanic took care of me as always and explained everything in detail details so that I would leave a happy camper. Scott and the mechanic took care of me as always and explained everything in detail details so that I would leave a happy camper. More