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Eagle Buick GMC, Inc. - Service Center
Homosassa, FL
1,476 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,476 Reviews of Eagle Buick GMC, Inc. - Service Center
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September 01, 2020
Service took longer than expected, but I felt I was well taken care of. Scott was very professional and straight forward. I was disappointed after I picked up the vehicle and noticed the tech that must have taken care of. Scott was very professional and straight forward. I was disappointed after I picked up the vehicle and noticed the tech that must have been working inside the car got grease stains in all the leather on the drivers seat and arm rests. I was able to get most of it out but took a lot of scrubbing and leather treatment. More
by Jdenney0290
Verified CustomerEmployees Worked With
Scott
August 25, 2020
Was in on 8/20/20 for an oil change. They looked also at my tires. Took 2 hrs to do an oil change. Had to have 3 tires replaced and was quoted a price of $310.12. Scheduled to come back for tire replacem my tires. Took 2 hrs to do an oil change. Had to have 3 tires replaced and was quoted a price of $310.12. Scheduled to come back for tire replacement and alignment. Came in on the 22nd and it was told was $ 380. Company stood by the quote they gave me, but once again it took 2 1/2 hrs to do 3 tires and alignment. Both of these were scheduled appointments, but took far longer then they should of More
by CHASE080309
Employees Worked With
Jim Martin
August 22, 2020
Took in truck for oil change and tire rotation, found it needed over $700 of service work. I had them do the work. Ran out of DEF the next day when driving to Sarasota and had to change the air in the tir needed over $700 of service work. I had them do the work. Ran out of DEF the next day when driving to Sarasota and had to change the air in the tires because of the rotation. This stuff should be checked and correct when I bring my truck so far to be serviced. I am very disappointed. More
by CPTCURT
Employees Worked With
Laura Tramontana
August 06, 2020
Good customer service this time. Was treated good. Didnt take as long as usual. (2hrs for oil chg) was faster and appreciated. Will be back take as long as usual. (2hrs for oil chg) was faster and appreciated. Will be back More
by mathisonecent
Employees Worked With
Troy(?) Dont remember
August 03, 2020
Great dealership! Awesome personnel and a fantastic service department! Love Laura in Service! I would like to say a big thank you to Russ Baldner for always taking care of his customers and his pe service department! Love Laura in Service! I would like to say a big thank you to Russ Baldner for always taking care of his customers and his personnel at Eagle Buick! ❤️ More
by boogityboogity0911
Employees Worked With
Laura Tramontana
July 31, 2020
Best place to buy a vehicle and to get it serviced. No pressure sales and family atmosphere. Easy to work with. I will only do business with Eagle. Changing the auto sales paradigm. pressure sales and family atmosphere. Easy to work with. I will only do business with Eagle. Changing the auto sales paradigm. More
by Chris
Employees Worked With
Other Employees :
Mike in service is great
July 24, 2020
Good Experience All the employees are friendly and efficient. Check in was quick and easy. Inside of car was kept clean and advisor checked that wipers, which I had a All the employees are friendly and efficient. Check in was quick and easy. Inside of car was kept clean and advisor checked that wipers, which I had asked to be replaced, were working correctly and when they weren't she had them fixed. More
by Kittymama
Employees Worked With
Laura Tramontana
July 23, 2020
Great bunch of People. Always willing to help in any way they can. They all make me feel like family. I'm happy I bought my Buick from them in Crystal River Florida. they can. They all make me feel like family. I'm happy I bought my Buick from them in Crystal River Florida. More
by rosie48737
July 17, 2020
Laura is always friendly and helpful. She get the service performed as quickly as possible. Everyone at the counter is happy and hardworking. Good job, Laura. performed as quickly as possible. Everyone at the counter is happy and hardworking. Good job, Laura. More
by gbethhurt
Employees Worked With
Laura Tramontana
July 13, 2020
Customer service was fine parts availability no good at all truck sat there for a week and wasn’t totally fixed when I got it back GM has a problem with the door locks and they fail to take care of it my 2 all truck sat there for a week and wasn’t totally fixed when I got it back GM has a problem with the door locks and they fail to take care of it my 2015 had the same issue time to change brands More
by jimmycoperacing
Employees Worked With
Other Employees :
Spoke with Russ on another issue and it was handled professionally and promptly
