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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
1,064 Reviews

1,064 Reviews of Eagle Buick GMC, Inc. - Service Center

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April 17, 2024

Scott in the service department is the absolute best. He is so kind, professional, and personable. More

by Morgan Montgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Esser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ
Apr 19, 2024 -

Eagle Buick GMC, Inc. responded

Hello Morgan! It is great to hear about your recent service experience. We will certainly pass on your feedback to Scott as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Eagle Buick-GMC Team

April 17, 2024

Scott and Joe are great. Joe went above and beyond to show me a worn out part on my truck, instead of just taking his word for it. Scott is always helpful and awesome to talk More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe service tech
Apr 18, 2024 -

Eagle Buick GMC, Inc. responded

Jim, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Joe went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Eagle Buick-GMC Team

April 12, 2024

This dealership is wonderful and always fixes the problem! Scott heads up a great team in the service department and Russ is always there to assist with any major situation More

by kemjones91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

April 09, 2024

Scott gets the job done right. He is very knowledgeable, efficient and very courteous. I use Eagle Buick GMC for all my services needs on both of my Chevy's. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Eagle Buick GMC, Inc. responded

Jim, thank you for the feedback! We are happy to hear about your positive experience at Eagle Buick-GMC Inc, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Eagle Buick-GMC Team

April 09, 2024

Morgan is an excellent service person. She always keeps me well-informed on my service visits. On my last visit she went out of her way to take care of me and my car. More

by EJDEROCHEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Eagle Buick-GMC Inc team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Eagle Buick-GMC Team

April 03, 2024

Nice place, nice people, good service! I like the popcorn, that it's complimentary helps too More

by rsjones.jones463
Recommend Dealer
Yes
Apr 05, 2024 -

Eagle Buick GMC, Inc. responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Eagle Buick-GMC Team

April 03, 2024

Nate did a great job very nice very thorough. I appreciate the help you got a good employee. More

by Troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Apr 05, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for leaving us this great review, Troy! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Eagle Buick-GMC Team

April 03, 2024

Very nice people. Quick service People I talked to were excellent. These surveys are very annoying. More

by mefboatworks
Recommend Dealer
Yes
Employees Worked With
Morganne
Apr 05, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The Eagle Buick-GMC Team

April 02, 2024

They were very efficient with time and resolved all my extended warranty issues for me very pleasant to work with More

by Henrysantana2725
Recommend Dealer
Yes
Employees Worked With
Nate and Morgan
Apr 03, 2024 -

Eagle Buick GMC, Inc. responded

Henry, thank you for your kind words. We feel our service department is what makes Eagle Buick-GMC Inc special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Eagle Buick-GMC Team

April 02, 2024

They are very friendly. Had my car done in a timely manner. Terry knows his stuff. More

by BJUNE7780
Recommend Dealer
Yes
Employees Worked With
Terry Garner
Apr 03, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Eagle Buick-GMC Team