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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
1,079 Reviews
Call Service Center (888) 745-2599

1,079 Reviews of Eagle Buick GMC, Inc. - Service Center

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March 22, 2023

Eagle is the overall best dealership in Citrus County! You really are treated like family! More

by Hosford717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2023 -

Eagle Buick GMC, Inc. responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The Eagle Buick-GMC Team

Helpful
March 21, 2023

Service was great and explained well. Good experience and will be back for any service needs. More

by Skip Samples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Eagle Buick-GMC Team

Mar 23, 2023 -

Skip Samples responded

I appreciate your staff and the services you provide.

Helpful
March 19, 2023

Sales staff was excellent parts sales were very helpful in choosing GM accessories for my sierra More

by Chuck.wymore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shields Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ
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Mar 21, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for this amazing review, Chuck! We really appreciate your business. Sincerely, The Eagle Buick-GMC Team

Helpful
March 18, 2023

I commend the sales staff for their patience and no pressure style. Today that approach is in short supply. My interaction with service is non existent at this time. But, based on the sales departme More

by Jdmcnada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Patrick (JP)
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Baldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2023 -

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

Helpful
March 18, 2023

I think that Eagle Buick GMC is a great dealership, they have done work on two vehicles that I own and Scott the service advisor and Terry the mechanic have done a great job and have treated me very well, I More

by maier001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2023 -

maier001 responded

Thanks for the work that you have done for me for my two vehicles, I appreciate it very much.

Helpful
March 17, 2023

Always treated with respect and had great service also happy my wait time was not really long. Keep up the great work. More

by Pozman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

Eagle Buick GMC, Inc. responded

We cannot thank you enough for this glowing review of our service center, Pozman! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Eagle Buick-GMC Team

Helpful
March 16, 2023

The staff is very good there's a lot to look at in the yard plus being next to Harley Davidson helps there's always something to get over there thank you More

by robiemayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't get name
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Mar 17, 2023 -

Eagle Buick GMC, Inc. responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Eagle Buick-GMC Team

Helpful
March 16, 2023

Great dealership to do business with. Service personnel excellent as well. Great Service as always! More

by SSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2023 -

Eagle Buick GMC, Inc. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Eagle Buick-GMC Team

Helpful
March 15, 2023

Got in at appointed time was greeted promptly and very politely I was directed to customer lounge and was notified promptly when service was completed. More

by Maguirej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Eagle Buick-GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Eagle Buick-GMC Team

Helpful
March 15, 2023

So far very helpful, waiting on part to be delivered to finish fixing my 2021 GMC Acadia. More

by Francescojames35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name is not listed
Report | Print
Mar 16, 2023 -

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

Helpful
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