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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,492 Reviews

1,492 Reviews of Eagle Buick GMC, Inc. - Service Center

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August 08, 2023

My free oil change was very quick, I was in and out in about 30 minutes! More

by EMILYEW99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Eagle Buick-GMC Team

August 04, 2023

The staff at Eagle Buick is always friendly and courteous. The service on our cars is always completed in a timely manner More

by JANEHCASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Eagle Buick-GMC Team

August 03, 2023

Great experience buying my car here. Marc was friendly, upfront and honest, and worked to get me the vehicle I wanted. More

by superman2001976
Recommend Dealer
Yes
Employees Worked With
Marc Esser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to share with us! The goal of the Eagle Buick-GMC Inc team is to ensure a painless and enjoyable purchasing process for each of our customers. Please remember that we're always here to assist you with any future auto needs! Sincerely, The Eagle Buick-GMC Team

August 03, 2023

Always willing to help and making sure their customers are happy. Russ, Cody, Ronnie & Scott were all wonderful. And the finance part was so easy. More

by hotheadsysb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

hotheadsysb responded

A huge shout out to everyone at Eagle Buick for always willing to help. I can't thank Russ, Ronnie and Cody enough for helping me find my new vehicle! I am very happy! Everyone at Eagle Buick is so friendly.

Aug 04, 2023 -

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

July 06, 2023

Service staff have been wonderful to deal with. My only gripe would be not knowing some costs up front and getting a surprise when picking up the vehicle. Also, in less then one year from owning t More

by Warren B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Fagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Eagle Buick GMC, Inc. responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Eagle Buick-GMC Team

June 25, 2023

The service writers are knowledgeable and helpful; the only issue is actually getting to speak to one, as the phone system is terrible . This visit I just drove in unannounced because I couldn’t get anyo More

by ACW
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for trusting us to service your vehicle and for your kind words about our Service Advisors! We’re sorry to hear about the inconvenience with our phone system; we’ll share this concern with management. We sincerely value your business and look forward to helping again next time you're in need. Sincerely, The Eagle Buick-GMC Team

June 23, 2023

They are always polite and very up front with your price and wait time. Have been very professional both times I've been in there for service. More

by kjackson2035
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Eagle Buick GMC, Inc. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Eagle Buick-GMC Team

June 20, 2023

Service advisor Scott Kelly does a excellent job and the service is very good, will continue to use Eagle Buick More

by Waldman38
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for the awesome feedback! You're right, Scott is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Eagle Buick-GMC Team

June 20, 2023

Great Place, Great people, Great Deals. Every vehicle I have bought in the past 12 years has comes from them. More

by Lisa
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shields Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Eagle Buick GMC, Inc. responded

Lisa, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Eagle Buick-GMC Team

June 16, 2023

Would highly recommend this dealership to anyone looking for a new car or truck.Excelent sales and service department. More

by BERGERMKCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morganne in service top notch!
Jun 19, 2023 -

Eagle Buick GMC, Inc. responded

We cannot thank you enough for your wonderful review of Eagle Buick-GMC Inc and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Eagle Buick-GMC Team

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