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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,462 Reviews

1,462 Reviews of Eagle Buick GMC, Inc. - Service Center

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March 01, 2023

Great guys that will take care of your needs, definitely recommend them for anything you need More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill, Brad in service
Mar 04, 2023 -

Eagle Buick GMC, Inc. responded

We cannot thank you enough for your wonderful review of Eagle Buick-GMC Inc and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Eagle Buick-GMC Team

March 01, 2023

Excellent service, friendly staff, products repaired as stated. Sales staff also stayed on top of things as well. First class! More

by gator_1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Esser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2023 -

Eagle Buick GMC, Inc. responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Eagle Buick-GMC Team

February 26, 2023

Best service ever. Scott in service is irreplaceable!!!! I’ve brought 3 cars from that dealer and have no complaints. Again, service is great. More

by Jsusanmontgomery1311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Eagle Buick-GMC Team

February 25, 2023

Very good job and very nice people! Thank you so much for your service. And also it was quick More

by Melissa2747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Eagle Buick GMC, Inc. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Eagle Buick-GMC Team

February 24, 2023

Jennifer in service ALWAYS gives us top notch attention. Eagle GMC is our go to dealer!👍 More

by Megan & Adam C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer In Sevice
Feb 27, 2023 -

Eagle Buick GMC, Inc. responded

Megan and Adam, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Eagle Buick-GMC Team

February 23, 2023

Service Manager Scott is great. Work requested was done, mechanics or shop needs to do a better job with cleaning after service. Lots of greasy smears and prints on truck and rims. More

by johnnyeburton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Eagle Buick GMC, Inc. responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Eagle Buick-GMC Team

February 22, 2023

Good work, however if you want your truck detailed, service says to call the guy who sold you the truck. He left Eagle so that’s not going to happen. Leave your number and request a call back is a wa More

by wmorris449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for sharing this review regarding your experience with us. We would like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Eagle Buick-GMC Team

February 20, 2023

Eagle is my go to service choice. I ask for Scott each time because he is honest, fast to respond and always does what it takes to solve the mechanical issue. My experience with every More

by bradmccumber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

bradmccumber responded

A

February 19, 2023

After leaving from an oil change, I had dash light warnings going off. I called the service department back and was told it was nothing they had done and it was a coincidence. I was to bring the vehic More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morganne
Feb 21, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Eagle Buick-GMC Team

February 18, 2023

Every time we have used services here Scott has been wonderful. Very happy with service More

by sbpinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Eagle Buick-GMC Team

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