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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,466 Reviews

1,466 Reviews of Eagle Buick GMC, Inc. - Service Center

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November 19, 2022

The dealership was professional and very quick in getting paperwork done so I could leave with my brand new truck! More

by AdamJTerry6650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie and Russ made the experience enjoyable
Nov 19, 2022 -

AdamJTerry6650 responded

I will get my next car here again

November 17, 2022

Clean, fast svc time, vehicle done went said. Advisor, Brad, helpful. Friendly customer service. ,Go More

by Gjmotircyclemom50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Nov 18, 2022 -

Eagle Buick GMC, Inc. responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Eagle Buick-GMC Team

November 17, 2022

Excellent service personnel. They follow up and, they ensure the problems are resolved correctly the first timr. More

by SSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your outstanding rating about our service department! Sincerely, The Eagle Buick-GMC Team

November 09, 2022

Have been dealing with eagle for years, as a Fleet supervisor, and with my personal vehicles! Between sales department and service department always on top of their game! Now that I’m retired had to More

by bea.mer1522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your loyalty to our dealership and for taking the time to write this review! Sincerely, The Eagle Buick-GMC Team

November 08, 2022

A great experience. Service advisors were spot on. Very professional. I was taking care of very good. Thank you all More

by pete36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Eagle Buick GMC, Inc. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Eagle Buick-GMC Team

November 03, 2022

Had a small issue and the dealership reached out to me. It was apparently a miscommunication. They are great to deal with and your highly recommend Eagle GMC. More

by Skip Samples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan H, Neil Mendes
Nov 07, 2022 -

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

October 30, 2022

Scott is a great service advisor. Stays on top of work being performed and makes sure work was done satisfactory. Always able to get an appointment that works with my schedule. More

by fidlrgr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Eagle Buick GMC, Inc. responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Eagle Buick-GMC Team

October 29, 2022

Had a 930 am appointment to change oil about 1020 am went to see if done they took another white encore GL that came in after me first instead of mine then the advisor call home to tell his car was ready eve More

by davidrebone970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Kelley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Eagle Buick-GMC Team

October 26, 2022

New customer called and requested a/c service they could not complete my service request More

by carebear8127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Kelley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure if her name
October 24, 2022

Great at trouble shooting, fixed the issue. Price is always a bit high & the wait is usually very long before fixed. I would absolutely recommend Eagle Buick as a service center More

by Nico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Mendes
Oct 27, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Eagle Buick-GMC Team

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