Earnhardt Chrysler Jeep Dodge Ram

My diesel Jeep had a recall on the fuel pump and the radio. It also had a check engine light related to the fuel system one week after my warranty expired. They managed to brick my radio during the upda radio. It also had a check engine light related to the fuel system one week after my warranty expired. They managed to brick my radio during the update, which they tried to blame on me. They never performed the diagnostic I requested and tried to blame the engine light on my air filter. They made me purchase a new air filter, which did nothing. Luke Morris promised they would run a free diagnostic and have my vehicle ready before I went on vacation. I called the day of (3 days later) and they hadn't even looked at my vehicle or performed the diagnostic I requested twice now. They are refusing to acknowledge the code related to the fuel system is related to the recalled fuel pump, which states all damaged fuel components must be replaced and now Luke is not returning any of my phone calls. I had to open up a case with Mopar due to this. I will not be purchasing another vehicle from this dealer. They are highly incompetent and immoral people. I do not trust my vehicle in their care. They have not once done what I requested, they have never finished on time, and I've caught them lying to me multiple times. One of their employees continuously called me during the holidays requesting a review. She divulged her financial situation to me saying they would fire her over the holidays if I didn't give her a good review. More

I love this dealership. I drive right past a Chrysler dealership in Mesa to go to Earnhardt. On my recent visit I was advised I would have to use a loner because the work w I drive right past a Chrysler dealership in Mesa to go to Earnhardt. On my recent visit I was advised I would have to use a loner because the work would take a few hours. I got to the dealership 20 minutes before opening but I was greeted by a very, very nice young man. At 7am Burt Johnson promptly greeted me and told me he would try to expedite my service and that I wouldn't need a loaner. He showed me to their very comfortable customer lounge with much appreciated coffee and donuts. Burt checked with me several times to alert me to their progress and I was amazed when he came back to tell me my vehicle was ready. My half day wait was a short one hour and 15 minutes. The competition should be very worried. Thank you Burt and fellow employees. More

Both, the Sales Department & the Service Department, are wonderful. They take such good care of us and our new vehicle. I’d definitely recommend this dealership to my friends or family. Thank you, Earnhardt wonderful. They take such good care of us and our new vehicle. I’d definitely recommend this dealership to my friends or family. Thank you, Earnhardt! More

Earnhardt is the only dealership that we trust for all aspects of our vehicles from buying to service. The staff throughout is excellent and will make sure you are comfortable and informed. aspects of our vehicles from buying to service. The staff throughout is excellent and will make sure you are comfortable and informed. More

The staff at Earnhardt Jeep in Gilbert, AZ made our purchase of a 2024 Wrangler Sahara downright pleasant. They listened to us, were responsive to our desires, answered all our questions knowledgeably purchase of a 2024 Wrangler Sahara downright pleasant. They listened to us, were responsive to our desires, answered all our questions knowledgeably and followed up with us often to ensure our satisfaction. This was by far the most satisfying and enjoyable buying experience my wife and I have ever had and we’ve owned 16 vehicles so far. This is how car buying should be. We had ZERO issues. Thank you Shaun and Rudy! More

Marc was great, kept me up to speed with the status of my truck, and had it back to me when he said he would. truck, and had it back to me when he said he would. More

Tammy is great. She answered my questions, she kept me updated while I was waiting for my Jeep service. She is very kind and I felt like I was in great hands. Thank She answered my questions, she kept me updated while I was waiting for my Jeep service. She is very kind and I felt like I was in great hands. Thank You More

Always treated professionally and receive efficient timely turnaround time for my vehicle service. Service staff are exceptional.!!! timely turnaround time for my vehicle service. Service staff are exceptional.!!! More

Tammy is a wonderful asset for the dealership. I found her to be responsive to my needs and respectful of my time. I found her to be responsive to my needs and respectful of my time. More

Jade was fantastic and her knowledge of the onboard smart systems was exceptional. She was professional, knowledgeable and very personable. I would definitely recommend her!! systems was exceptional. She was professional, knowledgeable and very personable. I would definitely recommend her!! More