Earnhardt Hyundai North Scottsdale

We had a great buying experience because Tristan Cook is very knowledgeable and professional. He provided us with all the information necessary in purchasing a safe car. He hooked our phones to Bluetooth wh very knowledgeable and professional. He provided us with all the information necessary in purchasing a safe car. He hooked our phones to Bluetooth which was major for us. We had just totaled our car in an accident and he was very compassionate as we were still recovering from our injuries. Thanks Tristan. Jane & Henry Fronczak More

I was extremely nervious about the car buying experience but after my interaction with the staff at Earnhardt Hyundai, in particular Tristan Crook, I was put at ease. The whole process was great! From sub but after my interaction with the staff at Earnhardt Hyundai, in particular Tristan Crook, I was put at ease. The whole process was great! From submitting an online interest form, to actually visiting the dealership, to driving home in my new car- it was painless! Tristan was really great at letting me know all my options and explaining every part of the deal. Mike was also a great help when dealing with the finance side of things, he really made it streamline and helped explain all the different warranty options available as well (which are outstanding!). These guys also stayed late on a Friday night to help me get the deal done! And- I absolutely love my Sonata! I would highly recommend working with the staff at Earnhardt Hyundai to anyone! More

After visiting and negotiating with another dealership I thought I would try my luck with Earnhardt Hyundai North Scottsdale. Tristan Crook made my initial phone call and later a visit to the Dealership an thought I would try my luck with Earnhardt Hyundai North Scottsdale. Tristan Crook made my initial phone call and later a visit to the Dealership an amazing experience! Tristan was incredibly knowledgeable and patient. I had specific car in mind and Tristan was able to get me exactly what I wanted and accepted my offer, the same offer the other Dealership said they could not touch and declined. I was never pressured by him or anyone else, unlike the other Dealership (Horn Hyundai) I look forward in recommending Tristan to anyone looking for a vehicle. Tristan’s way of treating and dealing with people is rare and greatly appreciated!!! I am 100% satisfied!!! Don’t let the name fool you, there is No “Crook” in Tristan Crook. He is a true Sales Professional!!!!!!!!! Sincerely, Danny Trujillo More

My grand daughter and I had the great pleasure of being assisted by Tristan Crook at the end of a day where we were out looking at cars. We stopped just to sneak a peek at the Elantra before heading home. assisted by Tristan Crook at the end of a day where we were out looking at cars. We stopped just to sneak a peek at the Elantra before heading home. We knew exactly what we wanted to look at and the color and features of the vehicle we would wanting to preview; so we thought. Tristan met us with a friendly smile and a warm welcome, offering his assistance. After a brief conversation with Tristan, we realized there was more to the Elantra than we'd imagined and he proceeded to demonstrate the features and benefits of the car. The manner in which Tristan moved through his demonstration was pleasant, friendly, yet, very professional. With this being my grand daughters first exposure to "car salesmen" and the buying process, I let her ask questions and Tristan in very short order realized the decision to buy would be her decision. He was extremely professional in his explanation of the car and made certain she completely understood how the car could meet or exceed her needs. Although we had not planned to purchase a car on this particular afternoon, in short order, we found we were discussing features, options, color and price. The dealership did not have the desired color but we were assured it could be acquired and brought to the dealership in short order, now time to agree on a price. Tristan made the process almost painless; he still had us write the check. Through the purchase process, he continue to explain the purchase process. We discussed various discount options, AAA, Costco, etc and after a brief discussion came to an acceptable price. He put into motion the location of the make, model and color and assured the car would be on property within the hour. He walked us through the introductions of the Sales Manager, Finance Director and Service Manager. Once the car was on property, he walked us through each of the features of the cars to make certain we were comfortable with the operation of the car. During the walk through, it was noted there were bubbles in the exterior paint and he immediately brought the Service Manager to review and an appointment was set for the car to be brought back in for service. Here's the most amazing thing of all, Tristan gave us his cell phone number with the understanding we should call him with any questions or concerns about the car! Needless to say, we had questions, we called and he answered the call, very impressive. We are now a year down the road and find every time we get into the car, we are so happy we made the purchase and revisit the purchase process and it's a good feeling. We love the car and would not hesitate to return to the dealership and ask for Tristan. After all, we have a basic connection with him.... we were his first "sold" car. Wishing you the best, Tristan. More

I purchased my 2013 Hyundai Sonata on Labor Day, September 2nd at Earnhardt Hyundai North Scottsdale. I was met at the dealership entrance by Mark Drake, sales rep. He was pleasant and professiona September 2nd at Earnhardt Hyundai North Scottsdale. I was met at the dealership entrance by Mark Drake, sales rep. He was pleasant and professional but not pushy which can turn off potential buyers. I knew what vehcile I wanted and how much I was willing to pay so I laid it out for Mark who worked very effectively with Tony Femiano, sales manager. Together they helped me maximise manufacturer incentives and rebates to get my final price in the range I needed. Mark and Tony were very professional and commited to giving me the best possible price within their margins so I could reach my bottom line. They even expedited receiving my new vehicle from another location in the phoenix valley so I could take same day delivery. I was very impressed with the way I was treated as I went home with a great car, terrific price and no hassles or stress. Earnhardt Hyundai North Scottsdale earned a top review/rating because the outstanding work by one of their sales reps (Mark) and sales manager (Tony) resulted in a very satisfied customer who will recommend them to family and friends. Sincerely, Bob Dwyer Peoria, AZ 85381 More

Tristan was extremely polite and helpful from the moment we spoke on the phone. He was not pushy, and he worked his hardest to get us into the car that we wanted. We were nothing but delighted with the whol we spoke on the phone. He was not pushy, and he worked his hardest to get us into the car that we wanted. We were nothing but delighted with the whole experience. It was easy, quick, and enjoyable. Thanks, Tristan! 100% More

Mark is an incredibly nice guy who is committed to making sure you have a great experience and get exactly what you're looking for. He is really knowledgeable and is always happy to explain things or educate sure you have a great experience and get exactly what you're looking for. He is really knowledgeable and is always happy to explain things or educate the buyer. For me, he went out of his way to make sure the process was as easy as possible and followed up after the sale to ensure I was happy with my decision. The dealership itself employees top notch people, many of whom personally went out of their way to introduce themselves to me. If you're interested in a Hyundai, definitely reach out to this dealership and specifically ask for Mark -- he won't disappoint you! More

Tristan, was one of the most helpful person I have met at any dealership in Arizona. He was attentive as to my wishes and helped me decide on which car would meet my needs. He is very polite and does not pus any dealership in Arizona. He was attentive as to my wishes and helped me decide on which car would meet my needs. He is very polite and does not push a sale for a car, as he wanted to make sure i was comfortable in how I chose the correct car,we were able to find an affordable new car for me. Tristan is the first salesman I have ever met that treated me as a friend and more than just a client.Even after buying the car Tristan was great at following up on if I had any questions as how to get comfortable with a advanced features of the car. I will always go back to get a car from Tristan. More

Had the pleasure of working with Julian when we purchased our new Santa Fe at Earnhardt. He made what could be an overwhelming experience into a very simple process. Took us through all our options, matchi our new Santa Fe at Earnhardt. He made what could be an overwhelming experience into a very simple process. Took us through all our options, matching those that best suited our needs. Great experience Julian, thank you. More

Tristan & Ian made my new vehicle purchase very pleasant! Their professionalism, excellent customer service skills & attention to detail were above & beyond any previous car buying experience. Th pleasant! Their professionalism, excellent customer service skills & attention to detail were above & beyond any previous car buying experience. The entire staff at Earnhardt Hyundai North Scottsdale created a genuinely friendly, no-pressure atmosphere. I am grateful to all for truly superior service. More