Earnhardt Hyundai North Scottsdale - Service Center

We are visiting the area from Nova Scotia and had an oil change done at the dealership. We were very pleased with service and the staff were great. We would certainly come back when we get back to the Sc change done at the dealership. We were very pleased with service and the staff were great. We would certainly come back when we get back to the Scottsdale area. More

My new 2023 Santa Fe Hybrid stopped running and had to have it towed in for repair, but was told it would take a couple of days to find out what was wrong. I called my salesperson Art and asked him to st have it towed in for repair, but was told it would take a couple of days to find out what was wrong. I called my salesperson Art and asked him to step in and see what could be done to expedite the needed repairs and provide me with a loaner car. Within hours I received a call from Chris the service representative who told me they had diagnosed the problem, but that it would be a few days for the part to come in. He said he had a loaner for me that day. I was relived to say the least! Chris followed up with me and I picked up the SUV yesterday and have been satisfied so far. More

I have a gas leak and I have gone to the dealership multiple times to fix. They tell me its something, they do the work and its not the thing they thought it was. Then my check engine comes back on. I multiple times to fix. They tell me its something, they do the work and its not the thing they thought it was. Then my check engine comes back on. I have spent a good penny fixing things that didnt solve the issue. More

Cody was terrific. Explained everything and made sure I was comfortable. He is professional, courteous and thorough. Explained everything and made sure I was comfortable. He is professional, courteous and thorough. More

Service excellence and welcoming attitude make Earnhardt an exceptional dealership and a pleasure to do business with. We highly recommend them ! an exceptional dealership and a pleasure to do business with. We highly recommend them ! More

I've had two Santa Fes over the last 20+ years. I always receive professional care. Carrio and Tyler in the Service Dept are both professional and strive to make your experience positive. I brought I always receive professional care. Carrio and Tyler in the Service Dept are both professional and strive to make your experience positive. I brought my car in for service, and the mechanics were backed up so Carrio arranged a loaner so I could get my errands done. That shows respect for the customer's time. The invoices explain everything that is being done, and the car also undergoes an inspection to let you know the life of your tires, brakes, etc. My 90,000 mi checkup revealed a coolant issue requiring a flush. I put my trust in the staff to keep me safe on the road. I'd recommend the Service Dept highly. More

Kelly is a fantastic service advisor. Very helpful and communicative. All of my experiences here have been great. Very helpful and communicative. All of my experiences here have been great. More

Excellent Service Advisor. .... highly knowledgeable.... answered all my questions promptly and completely..... I always request Norm when I visit the Service Dept. .... highly knowledgeable.... answered all my questions promptly and completely..... I always request Norm when I visit the Service Dept. More

I worked with Jerry Getz who welcomed me immediately and worked very hard to get my issue resolved. He then introduced me to Tyler in the service department who provided me with a loaner car. They were quic worked very hard to get my issue resolved. He then introduced me to Tyler in the service department who provided me with a loaner car. They were quick, efficient and got me right in and fixed my issue the same day. Ibraham and Santa were also top notch in the sales department. More

Have only had good experirences. Bought my car there. Had it serviced there. Cody did his job well. Bought my car there. Had it serviced there. Cody did his job well. More