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Earnhardt Lexus

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
5.0
585 Reviews
Our dealership was built in 2016 and features a café, concierge services, a large service department, in-house financing and an extensive selection of new and certified pre-owned Lexus models. Here you will find an incredible selection of new and certified pre-owned models, including the RX, ES, NX and IS. We are proud to be part of the Earnhardt Auto Group and are a family-owned and operated business. In fact, our manager/owner is in the office daily helping customers. At Earnhardt Lexus we keep things simple. We are committed to achieving 100% customer satisfaction and go above and beyond to make your visit exceptional. Our top priority is to make your visit fast, easy and straightforward.It's this dedication to world-class service that has earned us numerous customer satisfaction awards over the years. In fact, we've been a part of the Phoenix, AZ community since 2012. Our community is very important to us and we are a proud supporter of the Phoenix Children's Hospital. If you're looking for an incredible selection of Lexus vehicles and a simple shopping process we invite you to give us a try. Experience the world-class customer service we are known for with a visit today!
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800 E Camelback Rd

Phoenix, AZ

85014

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Showing 585 reviews

February 01, 2024

Always treated well at Earnhardt Lexus. Ken in sales and Lindsey in service, take good care of me. Highly recommend. More

by Jeff Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Pahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Earnhardt Lexus responded

Hi Jeff, thank you for your kind words! We're thrilled to hear that Ken and Lindsey provided excellent service. We appreciate your recommendation and look forward to serving you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

Helpful
February 01, 2024

Very professional, great experience. Persistent but not pushy. Ended up getting everything we wanted at a great price. The wife loves the LX and we would highly recommend this dealership More

by bobby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Trejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Tomasello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Earnhardt Lexus responded

Hi Bobby, thank you for your kind words and for choosing our dealership! We're thrilled to hear that you had a great experience and that you were able to find everything you wanted at a great price. We'll make sure to pass on your compliments to Mariah and the rest of our team. Regards, Bull Earnhardt Owner bull@earnhardt.com

Helpful
January 21, 2024

Friendly staff easy to do business with, conveniently located and express genuine compassion for the customers. More

by aznemo48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Earnhardt Lexus responded

Hi Aznemo48, thank you for your kind words! We're thrilled to hear that our staff made your experience easy and convenient. Providing excellent service for our customers is what we strive for. We appreciate your support and look forward to serving you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

Helpful
January 13, 2024

Richard has always been prompt, professional and ready when we arrive for service. He is also knowledgeable of the features for our model. We would recommend him as a trustworthy service advisor. More

by douglashome1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Earnhardt Lexus responded

Hi Douglas, thank you for your kind words about Richard! We're glad to hear that he's provided nothing but stellar service. We appreciate your recommendation and look forward to serving you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

Helpful
January 13, 2024

As usual I had an awesome experience at Earnhardt. Suk genuinely cares about my needs and made my transaction easy to understand. More

by ediemp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suk Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Earnhardt Lexus responded

Hi Ediemp! Thank you so much for your kind words and for choosing Earnhardt Lexus. We're thrilled to hear that Suk provided you with an awesome experience. We appreciate your support and look forward to serving you again in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

Helpful
December 31, 2023

New to town and just had my Lexus service performed here. Friendly staff and very efficient with my service appointment. Beautiful and comfortable showroom. More

by gdcarter258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Earnhardt Lexus responded

Hi gdcarter258, thank you for choosing us for your Lexus service! We're glad to hear that you found our staff friendly and our service efficient. We strive to provide a beautiful and comfortable showroom experience. We look forward to serving you again in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

Helpful
December 28, 2023

Today, 12/27/23 traded in my 2019 Final Edition VW Beetle for a 2024 Lexus NX 350h Luxury edition. The entire experience was seamless, pleasant, actually fun, and a shoutout to David, Brandon,Sammy and Antho More

by Crabby old guy with a lead foot !
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Tomasello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Earnhardt Lexus responded

Thank you so much for your kind words about your experience at Earnhardt Lexus. We're thrilled to hear that our team made your car purchase seamless and enjoyable. Welcome to the Lexus family, and we hope you continue to love your new vehicle! Regards, Bull Earnhardt Owner bull@earnhardt.com

Dec 29, 2023 -

Crabby old guy with a lead foot ! responded

Thank you Guys

Helpful
December 27, 2023

Anthony is a great guy, very detailed and his follow up was awesome. Even Bull said hi and thanks More

by t77transam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Tomasello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

t77transam responded

Thanks for the Customer Service guys.

Dec 28, 2023 -

Earnhardt Lexus responded

Hi Anthony! Thank you for your kind words and positive feedback. We're glad that you had a great experience with us. If you need anything else, feel free to reach out. Thanks again! Regards, Bull Earnhardt Owner bull@earnhardt.com

Helpful
December 27, 2023

Great service! Thank you Michael for your help getting the repairs done on schedule and on budget. More

by jwopnford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Earnhardt Lexus responded

Thank you for your kind words! We're thrilled to hear that Michael provided you with great service and ensured your repairs were done on schedule and on budget. We appreciate your feedback and look forward to serving you again in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

Helpful
December 16, 2023

Fast, efficient, communicative and friendly. Also nice lunch counter. And restrooms. Thank you for the great service. More

by Karen G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2023 -

Earnhardt Lexus responded

Hi Karen! Thank you so much for your kind words. We're thrilled to hear that you found our service fast, efficient, and friendly. We're also glad that you enjoyed our lunch counter and restrooms. Your feedback means a lot to us. We look forward to serving you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

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