East County Pre-Owned Superstore

Was looking to sell my 2018 Kia Niro at EC Superstore because said they would beat my carmax offer of $18k. Was there last Tuesday for two hours with no negotiation and no answers. They first offered me because said they would beat my carmax offer of $18k. Was there last Tuesday for two hours with no negotiation and no answers. They first offered me $17k, and I said no. They then proceeded to make me wait for two hours claiming my car had “sun damage” and a “dog had been in the backseat”. I had just got it detailed, I don’t have a pet, and the sales woman said to me twice “we probably won’t even paint it before putting it on the lot”. I decided to stop wasting my time and try another dealership five minutes away. I sold my car for the $18k I wanted within 45 minutes. Please, do not waste your energy and time by settling for this horrible business! I drove less than five minutes up the road to a Kia Dealership and sold my car for the 18k I wanted to sell it for. Do not settle or be cheated by these crooks. More

I had a great experience with Juan. I had very limited options and he was able to work with me and find me the perfect car. He was very knowledgeable, worked within my budget and circum I had very limited options and he was able to work with me and find me the perfect car. He was very knowledgeable, worked within my budget and circumstances. Went above and beyond to get me into a car that day! Definitely would go to him again. More

James was wonderful in helping my get in to a car I appreciate him he was the upmost patient appreciate him he was the upmost patient More

Dec 4th ECPOS sold me a CNG concerted vehicle with a fuel leak. They told me to bring it back on a Monday, so they could fix it, and on Friday that said it was fixed and ready. The leak was not fixed, nothin leak. They told me to bring it back on a Monday, so they could fix it, and on Friday that said it was fixed and ready. The leak was not fixed, nothing done to it. 30 days later and no car, but car pymt coming up. They tried to get other financing w/out my permission when I already had approved financing which has affected my credit score negatively now. I would NEVER recommend buying a car here! More

James Duque was a easy going and knowlagable salesman. He was able to answer or find an answer to all my questions. A no pressure salesman with 30 years of taking care of people. was able to answer or find an answer to all my questions. A no pressure salesman with 30 years of taking care of people. More

Super friendly and helpful! James Doque and the manager Pouria were awesome! Highly recommended to come check this place out! Lots of choices! Pouria were awesome! Highly recommended to come check this place out! Lots of choices! More

I may not be a pastor but your company scam me for ten thousand dallors. Any company would have refunded the costumes money right away for a car that's a lemon You even admit the mersadez was no good. thousand dallors. Any company would have refunded the costumes money right away for a car that's a lemon You even admit the mersadez was no good. So could you have sold me a car that was bad also..?????. . One thing I have is my word and I paid you and you dint deliver a quality car. Your job is to satisfy the customer.you may think am a nobody that's ok. But one day when God . Punish you because of your lies and pride and arrogance. Your conscience will remember you stole from a man of God yes am not perfect only Jesus . More

Just bought a second car today from them would highly recommend this place to anybody . Have a lot of good cars to choose from . Look for James duque for sales . And Thankyou Pouria the manager for helpi recommend this place to anybody . Have a lot of good cars to choose from . Look for James duque for sales . And Thankyou Pouria the manager for helping us and for the smooth deal . More

Absolutely DO NOT RECOMMEND this place! I bought a vehicle from them and as I drove off the lot the passenger side mirror started shaking and fell off. I was also promised a spare tire and interior cl vehicle from them and as I drove off the lot the passenger side mirror started shaking and fell off. I was also promised a spare tire and interior cleaning of the vehicle if I purchased the vehicle and none of these problems have been addressed. After driving the vehicle within the first week I noticed, there’s a broken motor mount or transmission mount bc it’s shakes when idling and when the ac is on, one of the door handles is torn and cutting my child’s hand, and the drivers side seat belt doesn’t retract correctly which is a safety concern. I contacted the dealership about these problems and was assured the parts were being ordered. It’s been 2 weeks, and still don’t have any of my issues resolved. I’ve gotten the run around from them and now they are telling me I cant return the vehicle. Terrible communication and customer service. Now they expect me to keep this lemon!!! More

James Duque was very accommodating, patient and helpful and superb in his customer service skills. He made sure I found the car I wanted and was happy with the price. I definitely will recommend him and th and superb in his customer service skills. He made sure I found the car I wanted and was happy with the price. I definitely will recommend him and the dealership to my family and friends. More