East Dallas Volkswagen

Amazing Car Buying Experience I have never purchased a vehicle and the experience go as well as with Janet. She was exceptional!! I love my new Tiguan and I'm recommending every pe I have never purchased a vehicle and the experience go as well as with Janet. She was exceptional!! I love my new Tiguan and I'm recommending every person I know, in search of a car, to you guys... Thanks so much!! More

VW Tiguan I bought a used 2015 Volkswagen Tiguan. I was helped by Jannet Gonzalez and she made the entire sale smooth and easy. I was in and out. I bought a used 2015 Volkswagen Tiguan. I was helped by Jannet Gonzalez and she made the entire sale smooth and easy. I was in and out. More

Best experience twice in a row Last year we bought a 2018 Volkswagen Beetle. We thought the process and the people we felt with was great. No we bought a 2019 Volkswagen Jetta and t Last year we bought a 2018 Volkswagen Beetle. We thought the process and the people we felt with was great. No we bought a 2019 Volkswagen Jetta and the service was twice as good. Our sales woman Janet was amazing, supper help full and very customer oriented. We will definitely be back to purchase our 3rd Volkswagen next year!! Thank you very much!! More

Best experience I’ve had in car shopping with Hector Our sales person was Hector and the experience of purchasing a car through Volkswagen Honda is one of the best experiences that I’ve ever had and I wo Our sales person was Hector and the experience of purchasing a car through Volkswagen Honda is one of the best experiences that I’ve ever had and I would most definitely buy another car there again Hector was great More

Genuine Salespeople to help in every way possible! Jannett at Rusty Wallace VW is truly a great salesperson. She helped us for 6 months to find the perfect car. We live 90 miles from their dealership. Jannett at Rusty Wallace VW is truly a great salesperson. She helped us for 6 months to find the perfect car. We live 90 miles from their dealership. Jannett was always accessible and willing to give honest advice. We ended up finding a car closer to us, but Jannett was supportive throughput the whole process and was genuinely happen that we found what is best for us! We will definitely come back to Jannett! She is honest, hard working, accessible and very knowledgeable! More

Dishonest sales Sold the car they had called me to come get that very day while I was in route. How’s that for customer service? It was a certified preowned Jetta wit Sold the car they had called me to come get that very day while I was in route. How’s that for customer service? It was a certified preowned Jetta with hail damage that they had agreed to fix. Daiver, the salesman, called that afternoon to tell me the car was ready. We live two hours from the dealership. I was an hour from home when I was notified that a coworker was in the process of selling the car and I would be notified if the sale didn’t go through. What??? They were selling the car that I was coming to pick up!!! Jefff Wallis called me the next morning “trying” to explain that we had not paid a deposit. A deposit? A deposit was never mentioned for this car. If a deposit was the determining factor, wouldn’t you think it would have been discussed either while we were at the dealership or by phone the couple of times we talked? It was dishonest sales tactics by a dealership that I would rather not do business with EVER! More

Awesome experience! Single handedly the best car buying experience. Our sales representative, Jannet Gonzalez, was extremely attentive and made sure to disclose all the Single handedly the best car buying experience. Our sales representative, Jannet Gonzalez, was extremely attentive and made sure to disclose all the details of the sale right up front. This was so refreshing because usually there are so many hidden charges that you don't find out about until you get into financing. She really changed my opinion about the car buying process and we will definitely be repeat customers. Thank you so much to Jannet and the Rusty Wallis team for making our car dreams come true! More

Best car buying expirence By far, this was the best car buying expirence I had and it was all because of Janet Gonzalez! She had the vehicle waiting on me when I arrived. After By far, this was the best car buying expirence I had and it was all because of Janet Gonzalez! She had the vehicle waiting on me when I arrived. After the test drive, I decided I was going to purchase the veichle. While working on the terms, she was receptive to my financial goals and helped get the deal done. Will buy from her again! More

Customer for Life! I had just about given up on dealerships and almost purchased a car online, but then I found the perfect car at Rusty Wallis VW and inquired via email I had just about given up on dealerships and almost purchased a car online, but then I found the perfect car at Rusty Wallis VW and inquired via email. I'm on the phone all day for work, so I needed to communicate via email and text. I worried this would be a problem, but it wasn't at all. Within a few minutes of my inquiry, Jannet Gonzales sent me a video walk thru of the car I was interested in. Not a stock video, a personalized video recorded minutes before just for me! Who provides that level of service? I went to the dealership the next afternoon and Jannet had the car and the paperwork ready to go. I drove it, loved it and signed the papers. The whole process took about an hour. So impressed. Everyone I met at the dealership was extremely kind and genuine...it was exactly the experience I was longing for, and I'll definitely be back. More