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East Hills Chrysler Jeep Dodge Ram SRT

Greenvale, NY

4.7
3,287 Reviews
Welcome to East Hills Chrysler Jeep Dodge Ram! Since 1975, East Hills has been satisfying the automotive needs of New York families. We are a family owned dealership and we are pleased to say we have many employees with us for more than 20 years. We are proud to carry the impressive line-up of Chrysler products, including Jeep, Dodge, and Ram. Standard with every vehicle purchase is our exclusive customer rewards program. Benefits of membership include: Members-Only Parts & Service Pricing FREE Annual NYS Inspections FREE Loaner Cars FREE Shuttle Service FREE Towing Program And a whole lot more! Pay Less. Get More. Period.
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2300 Northern Boulevard

Greenvale, NY

11548

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Showing 3,287 reviews

September 15, 2017

they worked miracles!! I had a major problem with my Jeep and Daniel Sanchez performed miracles to get all my problems with the Jeep resolved in one day. Daniel kept to his More

by Michmkids4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Sanchez
Oct 02, 2017 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Michmkids4, Thank you for coming to East Hills Chrysler Jeep Dodge Ram for your recent service needs. We appreciate your business and we wish you all the best! Sincerely, Oliver Brodlieb President

September 13, 2017

Great dealership! Marc Siegel has taken great care of me and my 2014 Town & Country, keeping everything up-to-date. I just bought a new Pacifica from Roger Carrington, More

by djdavet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Seigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear djdavet, Thank you for purchasing and servicing your vehicles at East Hills Chrysler Jeep Dodge Ram. We appreciate your continued business and we wish you all the best! Sincerely, Oliver Brodlieb President

September 13, 2017

Awful!! 5 star rating on the following: - the processes (applying for the loan considering that I started all transactions via phone calls only) I went throu More

by Charie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Judy.... manager, Arnie Price, Kevin Chang, Danny Sanchez
Sep 14, 2017 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Charie, Thank you for bringing this issue to my attention. I want to address it as it involved a lot of people. Our reliance on people within our organization and vendors outside of our organization contributed to your frustration. In the end, we simply did not get the job done -- quickly and with little frustration on your part. For that, I apologize. Your business is important and even though you've had your Jeep for nine months, we should have developed a solution faster and communicated better. I'm told the new back up camera was installed by our vendor at your place of business. truly hope your Jeep's newly installed camera is functioning the way you want it. I wish you all the best with your Jeep. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

September 12, 2017

Great experience Stan Ewing was really great, so helpful to us. We couldn't be happier with our experience. We really love our new car. Thank you! More

by CatKokka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Ewing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear CatKokka, Thank you for purchasing your vehicle from East Hills Chrysler Jeep Dodge Ram. We appreciate your business and we wish you all the best! Sincerely, Oliver Brodlieb President

September 12, 2017

Truly professional Kevin Chang assisted me while I was getting my certified pre-owned Jeep Wrangler maintained at the dealer and was nothing but helpful, professional, a More

by mikeybikes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chang, Danny Sanchez
Oct 02, 2017 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear mikeybikes, Thank you for purchasing and servicing your Jeep Wrangler at East Hills Chrysler Jeep Dodge Ram. We appreciate your business and we wish you all the best! Sincerely, Oliver Brodlieb President

September 12, 2017

Amazing service beginning to end from Marc Siegel Marc Siegel explained everything regarding the service to be performed and told me I could wait as it wouldn't take long. It didn't take long and ever More

by Mkohle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Seigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Mkohle, Thank you for servicing your vehicle at East Hills Chrysler Jeep Dodge Ram. We appreciate your business and we wish you all the best! Sincerely, Oliver Brodlieb President

September 11, 2017

Service Department Performance I have been bring my 2011 Jeep Grand Cherokee to East Hills Chrysler Jeep, where I purchased it over 6 years ago, for routine maintenance, unexpected More

by FPags357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Piansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Seigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2017

They Made Buying A Car A Whole Lot Easier! Thanks to Jorge the whole process of finding and buying a car was whole lot easier than I expected. He was very knowledge and made sure that the car I More

by Bill56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Molina
September 10, 2017

Horrible customer service in the last week East hills Chrysler and Dodge are by far the worst dealership! Especially the manager Ed and the sales person Sid ! They do not care More

by Brooke Arnett
Recommend Dealer
No
Employees Worked With
Syed Saeed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Whiffen
Sep 14, 2017 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Sheena, I'm led to believe that your frustration all comes down to the disposition fee on your previous vehicle. We were unable to absorb this fee for you. I'm told the bank for your first vehicle is different than the bank for your new vehicle. The first bank would not write off their fee. I'm sorry this occurred, but the bank that financed your first vehicle arranged a disposition fee. You signed the contract acknowledging the fee. The bank is securing their fee. I'm told there was no provision in the documents for your new vehicle that spoke to East Hills Chrysler Jeep Dodge Ram absorbing any fee. With respect to what you're saying about horrible customer service, I can only say we are standing by what we told you and we are not able to change this, even with libelous statements made by you on social media. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

September 08, 2017

basic 15000 mile service, valet drop off/pick up - expensive the service was great - the gentleman Marc Siegel did a great job, my only reservation is the price of the services. a simple 15,000 mile service, add More

by bmalone1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Seigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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