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Eastchester Chrysler Jeep Dodge Ram

Bronx, NY

4.4
6,236 Reviews
Are you ready to experience that "new car smell?" Does one of our pre-owned inventory strike the perfect chord? Make Eastchester Chrysler Jeep Dodge Ram your trusted dealership for new and used cars, trucks and SUVs as well as auto financing, parts and service options in Bronx. Our greater New York City area dealership is here to serve drivers like you and we're focused on your satisfaction. Eastchester Chrysler Jeep Dodge Ram is proud to serve the communities of Manhattan, Queens, Eastchester, and Westchester County, NY with Chrysler, RAM, Jeep and Dodge cars, new and used car financing, auto service and car repair, auto parts and more. Reach out to us by phone at (718) 547-5500, contact us online, or stop in for a visit so we can earn your business. Our team of sales, finance and service professionals works hard to be the best at what we do. Even if you don't see it on our site we can find any car in the Manhattan, Eastchester, Queens,and Westchester County, NY area for you as soon as you let us know what you're looking for.
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4007 Boston Rd

Bronx, NY

10466

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Showing 6,236 reviews

August 03, 2021

Recall.Had appt. Didn't have part.had to come back a week later Should make sure you have part before giving appt.day wasted More

by tbyrdie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We're sorry for the mixup with your recall part and can understand your frustration. It is never our intent to impede on our customers' time, and we apologize for falling short here. We will share this feedback with our staff so we can work to improve our guest experience moving forward, but if you'd like to discuss this directly, we'd also welcome the chance to have a conversation. Thank you, Customer Care Team – (877)-811-9330

August 03, 2021

They care more about making money than the customer. I will end up paying 3x more than the original car price . Credit score dropped . Spent 7 hours at the dealership. More

by shakimadowell
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leroy Griffiths
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Customer satisfaction is our highest priority and it's hard to receive this feedback. We would appreciate the chance to learn the details of your experience to see if there is anything that we can do to help. Please reach out to us at your earliest convenience. Thank you, Customer Care Team – (877)-811-9330

August 02, 2021

They do great work and the workers there are so nice, they have great customer service. I would recommend people to go their if they need any service for their car. More

by luismoux13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lemar Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tomy Vithayathil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Aug 02, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

What a kind review! At Eastchester Chrysler Jeep Dodge Ram it's important to us that you receive premium customer service at every appointment. Your recommendation is greatly appreciated and we'll be happy to help next time you turn to us for service!

August 02, 2021

The customer service is ok but the overall experience is horrible. They are sneaky and do not stick to their words. After they screwed me with the details of the loan which they failed to provide until they More

by jdnnbckfrd39
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lemar Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leroy Griffiths
2.0
This rating includes all reviews, with more weight given to recent reviews.
Reginal Blue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are very disappointed to see this feedback. It's our goal to provide transparent and straightforward service so we apologize for any confusion that occurred here. We want to make sure that this situation is properly addressed, but we won't be able to find your contact information from this review. Please give us a call directly when you have a free moment. Thank you, Customer Care Team – (877)-811-9330

August 02, 2021

Even though it was a long slow process, it all worked out well in the end. I worked with Anthony and Eric. It seems to me that Anthony was taking on too much at one time and not giving his full attention t More

by YA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 02, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are happy to hear that you left Eastchester Chrysler Jeep Dodge Ram with a car you love! Thank you for sharing your positive feedback about Anthony and Eric, we will be sure to pass along your appreciation to them. Safe travels in your new ride!

August 01, 2021

The waiting area had seats. I have a cane. Maggie The waiting area had seats. I have a cane. Maggie checked to see if I was ok. This visit was very pleasant. 1 Car Recall More

by aidarisrodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks so much for the amazing review of Eastchester Chrysler Jeep Dodge Ram! We're pleased that you were comfortable in our waiting area, and it's great to hear that Maggie was so kind. Thanks for your business!

August 01, 2021

Excellent service especially my salesman Jeff Rezos. Highly recommend the dealer and Jeff. They were able to get me the new Grand Cherokee L which no other dealers could provide More

by Eliot C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rezos
Aug 02, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Eliot, Thanks for the great review of Eastchester Chrysler Jeep Dodge Ram! We're so happy that Jeff and our team delivered excellent service. We're happy that we could help you purchase your new Jeep Grand Cherokee L--Congrats!

August 01, 2021

As stated in my last review submitted Rosemary Aviles is an asset to your company. Her demeanor is what's need when supporting customers with unpleasant information. He advise was helpful in making my More

by MBENJAM80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosemary Aviles
Aug 02, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing your glowing feedback about Rosemary makes our day! We are grateful for your business and we look forward to seeing you next time at Eastchester Chrysler Jeep Dodge Ram.

July 31, 2021

The staff were attentive, courteous & knowledgable. This dealership is definitely your go to place if you’re looking for quality service. Thank you for your service. More

by Kelvingarcia.233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your feedback, Kelvin - it's validating to know we're doing such a great job! Come back soon, from all your friends here at Eastchester Chrysler Jeep Dodge Ram!

July 31, 2021

My salesperson Alex Bracamonte helped me get what I wanted in my car and helped return the lease that I had. Complete professional and I am satisfied. More

by Cclid07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alex Bracamonte
Aug 02, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the excellent feedback and for choosing Eastchester Chrysler Jeep Dodge Ram! We're so glad we could be of service. Enjoy your new ride!

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