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Eastchester Chrysler Jeep Dodge Ram
Bronx, NY
6,180 Reviews
Are you ready to experience that "new car smell?" Does one of our pre-owned inventory strike the perfect chord? Make Eastchester Chrysler Jeep Dodge Ram your trusted dealership for new and used cars, trucks and SUVs as well as auto financing, parts and service options in Bronx. Our greater New York City area dealership is here to serve drivers like you and we're focused on your satisfaction. Eastchester Chrysler Jeep Dodge Ram is proud to serve the communities of Manhattan, Queens, Eastchester, and Westchester County, NY with Chrysler, RAM, Jeep and Dodge cars, new and used car financing, auto service and car repair, auto parts and more. Reach out to us by phone at (718) 547-5500, contact us online, or stop in for a visit so we can earn your business. Our team of sales, finance and service professionals works hard to be the best at what we do. Even if you don't see it on our site we can find any car in the Manhattan, Eastchester, Queens,and Westchester County, NY area for you as soon as you let us know what you're looking for.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 6,180 reviews
April 07, 2018
great service The staff is friendly and helpful. Everyone greets you with a smile and questions are answered readily. I will continue to service my vehicle here. The staff is friendly and helpful. Everyone greets you with a smile and questions are answered readily. I will continue to service my vehicle here. More
by azedlovich5
Verified CustomerEmployees Worked With
Rob Aristy
April 07, 2018
Best Customer Service! They helped me with all the process and aside to that they dont have any hidden fees or any add ons at all. I have experience many dealers already for They helped me with all the process and aside to that they dont have any hidden fees or any add ons at all. I have experience many dealers already for the last two weeks but this is the real deal!! thanks again. More
by xxxxxxya
April 06, 2018
My recent service experience I must say my recent service experience with Eastchester Jeep was superior. They were courteous, quick and a pleasure to work with. Regards, Pegg I must say my recent service experience with Eastchester Jeep was superior. They were courteous, quick and a pleasure to work with. Regards, Peggy Jackson More
by PEGGY.JACKSON
Employees Worked With
Kayla Benitez
April 06, 2018
Good People offer Good Service Yasmin was quite a star in her role of service tech. She was very knowledgable in addressing my questions and went out her way to get me answers.her f Yasmin was quite a star in her role of service tech. She was very knowledgable in addressing my questions and went out her way to get me answers.her friendly and professional mannerism was very welcomed and made my 3 hour wait feel seamless.her updates and text help to keep me in the loop and time passed quickly. Thanks to her i had one of my most pleasant experiences thus far. More
by rocky939
Employees Worked With
Yasmin Henry
April 06, 2018
It was bad The reason I’m giving this rate it’s because I spend the whole day there and the return my car but nothing was done... The reason I’m giving this rate it’s because I spend the whole day there and the return my car but nothing was done... More
by aocasio71
Employees Worked With
April 05, 2018
Service is good, and you are kept informed I went to the dealership to do an oil change and a scheduled maintenance to my 2016 Grand Cherokee. The representative that took my information was I went to the dealership to do an oil change and a scheduled maintenance to my 2016 Grand Cherokee. The representative that took my information was very pleasant and informative. Overall everyone I interacted with there were very friendly. More
by RDoug
Employees Worked With
Kayla Benitez
April 05, 2018
Great Service Advisors! I once again had a great service experience. My advisor was Margaret. She checked me in and let me know about how long I would be there. She kept me i I once again had a great service experience. My advisor was Margaret. She checked me in and let me know about how long I would be there. She kept me informed and came to the lounge and got me as soon as the work was complete. I have had the pleasure of dealing with Margaret, Rob, and recently Kayla. All three are top notch and go out of their way to make you feel welcome and appreciated. They don’t over sell maintanence service or steer you to services that aren’t needed. Great group of advisors! More
by James McPartland Jr
Employees Worked With
April 05, 2018
Horrible Purchased my car from this dealership. Car was purchased new. Less than 3000 miles later car would not start. Called and had car towed to dealersh Purchased my car from this dealership. Car was purchased new. Less than 3000 miles later car would not start. Called and had car towed to dealership. Dealership said they would have a service rep call and confirm arrival and discuss details as the car was still under warranty. Received no call so I called and left a message as nobody was available. Saturday no call dispatcher did confirm that the car was there and I should be hearing from a service rep. Saturday no call. I called and was told service department was closed. I then told them I would be there to have my car taken to another dealer. The dispatcher told me service department would be closed however she would let the manager know as he can authorize the release. I get there and the manager said she was not informed of the matter however he would call the manager of service who was off duty at this time. (This person did not call or return calls when he was on duty) Big surprise he did not answer or return the calls made by the manager. After waiting three hours I was told I would not be able to move my car until the manager came in on Monday. Went for my car Monday at 5pm. The car had been sitting there and not even touched by service . No apologies no reasoning why things went so wrong just was given the keys so the car could be removed. Never ever will deal with these people again and plan on letting as many people as possible know. BEWARE !!!!!!!!!! More
by mary.holmes3
Employees Worked With
Other Employees :
Rob Aristy, Yasmin Henry, Kayla Benitez
April 05, 2018
Exceptional Frank and Rob did an excellent job of keeping me informed and updated with everything, thank you for everything. Keep up the great customer service. Frank and Rob did an excellent job of keeping me informed and updated with everything, thank you for everything. Keep up the great customer service. More
by mr.truxman
April 05, 2018
Great experience Mike Chavez was great. Answered all my questions!! I left the dealership feeling like I made the right chose. I will continue to use this dealership. Mike Chavez was great. Answered all my questions!! I left the dealership feeling like I made the right chose. I will continue to use this dealership. More
by Felop9852
Employees Worked With
