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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,682 Reviews

3,682 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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December 05, 2021

Eastchester Jeep Bronx is the only place I take my Jeep for service... The staff there are professional and knowledgeable of their business... They provide Quality and Professional services ... "The Best" More

by monkeydance62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the amazing feedback and for having such confidence in our team! We can't tell you how much we appreciate your business and support. Drive safely - and we'll see you and your Jeep again next time!

December 04, 2021

Professional and superb job!!Very pleasant to get a Professional and superb job!! Very pleasant to get a service from the center as usual, and all the staff are very nice, especially, Maggie was the be More

by WRIKLE78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We're glad we're succeeding in delivering the friendly and helpful service experience we aim for! Thank you for your review and continued business - we sincerely appreciate your support. Till next time! - the Eastchester Chrysler Jeep Dodge Ram team

December 04, 2021

Margaret at the service department was focused and courteous.Shw kept me.infirmee with the progress of the work and always was willing to answer any question. More

by aekny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are happy that Margaret was courteous, helpful, and communicative. We appreciate your confidence in us to get the job done right. See you again next time here at Eastchester Chrysler Jeep Dodge Ram!

December 02, 2021

I got my Jeep and I'm grateful but it needed to be serviced within a week of purchasing it and that was a hassle, I had to take it back to them 2 times for the same issue then they tried to give me a More

by SHENEQUA03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lemar Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jiminez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Leroy Griffiths
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We would like to sincerely apologize for your frustrating experience. Firstly, we strive to provide an easy, efficient service experience for our guests and it is disappointing that we caused you any inconvenience. In addition, we are sorry for the delay with your plates and we would like to ensure that this is taken care of as soon as possible. Please reach out directly at your earliest convenience so we can get things straightened out. Thank you, Customer Care Team – (877)-811-9330

December 01, 2021

I was able to bring in my car for its first oil change without an appointment. This was extremely convenient considering it was the day before Thanksgiving. The wait time was minimal, compared to other pl More

by deannalortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Dec 01, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Deanna, we are so happy we could accommodate your needs and make you a happy customer! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your feedback. Drive safely until we see you next!

December 01, 2021

Maggie was a great help !! Best person ever there to be honest , very helpful very nice More

by bria.alease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Bria, thank you for the kind feedback! We appreciate your support and are happy to hear that Maggie delivered such an outstanding service experience. Drive safely, and we hope to see you back again at Eastchester Chrysler Jeep Dodge Ram!

November 30, 2021

It was a pleasure to do busy with my Eastchester dealer and it was a pleasure working with Margaret! They were knowledgeable and very friendly and were able to take care of my issue quick. It was a great More

by cw104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful service experience working with Margaret and the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

Dec 01, 2021 -

cw104 responded

Thank you, I’ll be back for all my services. And again, thank you Margaret!

November 30, 2021

Staff was very helpful. Attended my every needs and I was able to get my NY State inspection done with no problems. More

by aislas1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
Dec 01, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are happy to hear that our team made your visit so efficient and successful! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for taking the time to review our work. We hope to see you again!

November 28, 2021

Would recommend to everyone. Best service and excellent customer service. Kevin and his whole team are amazing. More

by cindyjohn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate your confidence in our team and business! Thank you for taking a moment to leave us with a five-star review. Kevin will get a special thanks for ensuring you left a happy customer. - The Eastchester Chrysler Jeep Dodge Ram Team

November 27, 2021

Best service center. All of my concerns were taken care of in the first visit. Frank, Rob, and Kelvin are a great team and I highly recommend them for your service needs More

by MLAMASSA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Mooloo, Rob Aristy
Nov 29, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We're glad we could assist, and we appreciate the recommendation! Thank you for sharing and for being an Eastchester Chrysler Jeep Dodge Ram client. Till next time!

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