Back

Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,684 Reviews

3,684 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

Sort by
September 28, 2021

Friendly, fast, courteous, helpful and best express service ever. I would come again. Very happy More

by vlahopoulos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the kind feedback! We appreciate your business and hope to see you again at Eastchester Chrysler Jeep Dodge Ram. Safe travels!

September 27, 2021

Ravi helpful and professional knew exactly what the problem was when I bought my truck in didn’t take too long called me back immediately Ravi kind and understanding thank you guys More

by ashefabric21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Mendez
Sep 27, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are thrilled that Ravi took such great care of you and your truck! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for taking the time to leave us a review. Drive safely!

September 27, 2021

Great help, was very attentive, car was clean. When it was time to pick up my car I was satisfied. More

by CHADHOSANNAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
Sep 27, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Nothing makes us happier than hearing how satisfied you are with the care you received, Chad! We're delighted that you put your confidence in the Eastchester Chrysler Jeep Dodge Ram team to assist you with your automotive needs, and whenever you need a hand next, we'll be here!

September 27, 2021

Amazing!! Job Melissa thank you for help me out.and explain everything to me I really love it! Eastchester amazing service More

by GRANDOTA0218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Mendez
Sep 28, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are thrilled that Melissa delivered such informative, top-notch service! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for taking the time to leave us a review. We look forward to your next visit!

September 27, 2021

Grate customer serves and grate attitude the service was fast and my car was not oily More

by dhanpaul9110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Couvertier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tomy Vithayathil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Sep 28, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your five-star feedback! We are happy to hear that you and your vehicle were well taken care of by our team here at Eastchester Chrysler Jeep Dodge Ram. Safe travels until we see you again!

September 27, 2021

Ricky the service manager was amazing really great service kept in contact with the whole process really awesome would definitely recommend it More

by AJFALARDO19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Sep 28, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are happy to hear that Ricky was so helpful and communicative throughout your service. Thank you for trusting Eastchester Chrysler Jeep Dodge Ram with your business, and for taking the time to review our work. Drive safely!

September 27, 2021

Friendly, fast, courteous, helpful and best express service ever. I would come again. Very happy More

by GROD2138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Sep 28, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are thrilled that you and your vehicle were so well taken care of by our team! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for taking the time to leave us a five-star review. We hope to welcome you back in the future!

September 26, 2021

Everyone is always polite and ready to help you with ever you want or may need. The dealership is very clean and the mechanics do excellent work on your vehicles. More

by keithq4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Keith - helpful and professional service is what we strive to deliver, so this is wonderful to hear! Thank you for doing business at Eastchester Chrysler Jeep Dodge Ram - and take care!

September 25, 2021

Took my Jeep grand cherokee to service the tire pressure monitoring system on September 4th, the technician broke one of my tire pressure sensors. They charged me around $90 for a new sensor that didn't sol More

by Kpierre27
Recommend Dealer
No
Employees Worked With
Don't remember
Oct 11, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Kim, we're very sorry to hear about the frustrations caused by the unexpected delays in your service. Our team is honored to have the opportunity to provide you with automotive solutions and we apologize if you received any other impression. We appreciate that you have provided us with input that can be used to better our practices and will discuss your review internally to see where improvements can be made. If there is anything we can do for you at this juncture please don't hesitate to contact our Customer Care Team at (877)-811-9330. Thank you.

September 25, 2021

Yet again another issue at the dealership. The service department refused to honor our extended warranty that’s paid in full although we produced a hard copy version to them. The various departments with More

by Jivan & Ricky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barry Schaen , Rob Aristy
Oct 11, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We want to provide a knowledgeable as well as a seamless service experience, so as you can imagine, your feedback is concerning. We apologize for the confusion surrounding your extended warranty and would be grateful to touch base with you directly so we can address your concerns and answer any questions you may have. Would you please reach out to our Customer Care Team at (877)-811-9330? Thank you.

Oct 12, 2021 -

Jivan & Ricky responded

I have called several times and no one has been able to rectify my issue. Someone called me yesterday to offer a trade-in of my current vehicle. It’s quite clear you all do NOT listen to customers or take their concerns seriously.

Oct 13, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Jivan & Ricky, I'm sorry that you're still upset. To clarify, you had an issue with your warranty and the warranty company would not honor the policy. We fixed your vehicle and refunded you what you were charged while the warranty issues were being resolved. If you are still having problems, please reach us at (877)-811-9330. Thank you, Customer Care Team

Oct 14, 2021 -

Jivan & Ricky responded

As per our discussion earlier this week, on 10/12/2021, I’ll allow 7 to 14 business days to see if the issue is indeed resolved. You will be hearing from me soon. Thank you for your time and assistance.

...
128
...