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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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May 10, 2021

Ricky and the other technicians were timely, and efficient, in how they took care of my Jeep. Ricky and his people give me confidence in returning as a customer because of how patient they are with More

by MAXMARTINEZ545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
May 10, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review, Max! We are proud to have earned your business and happy to hear that you had such a seamless service experience working with Ricky and the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you again down the road!

May 10, 2021

Helpful and great service. Got a new wrangler and able to service another, will always recommend Eastchester Chrysler jeep Dodge on Boston rd. Awesome service advisor Lewis de la Crus. Greatest sales per More

by FRANKLYNCLEMENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reginal Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
May 10, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review us! We're so glad we've been able to assist you with the purchase and maintenance of your Jeep Wranglers, and we look forward to the opportunity to work with you again in the future. Drive safe and see you next time! - the Eastchester Chrysler Jeep Dodge Ram team

May 10, 2021

Very professional and nice staff. Wait time not too long if you get there early. Greeted very nicely at the check in point outside the service area. Very nice man. Will be back for sure. More

by pistone68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
May 10, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are thrilled to hear that you had such a seamless service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you again down the road!

May 07, 2021

Steven Davis was a good sale person he did his best to help me and get me my car we wanted and fast we had a great experience More

by HECTOR2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Hector, thank you for the review! Steven is an excellent member of our team at Eastchester Chrysler Jeep Dodge Ram, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

May 07, 2021 -

HECTOR2018 responded

Just have a question about my car why didn’t it was equipped with uconnect i thought he had told me it was

Jun 22, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Hector - Please feel free to call 845- 320-3132. Our customer care specialist's name is Kat and she will help to resolve your problems. Thank you.

May 07, 2021

Ricky immediately told me that a diagnostics would be done. I was also notified a time limit based on the repairs that needed to be done. He never ever ever lets me down when it comes to receiving help a More

by nemo1g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
May 07, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

There is nothing we love more than seeing wonderful feedback about our team. Thank you so much for stopping by to commend Ricky! We love to hear that you can depend on him to take excellent care of you and your vehicle. Safe driving from all of us here at Eastchester Chrysler Jeep Dodge Ram!

May 07, 2021

Ricky was my service advisor this time. He is great. Very very helpful and courteous. He explained everything that my vehicle needed, and a breakdown of the costs. He recommended me what my vehicle needed no More

by NA582
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
May 07, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with Ricky. Drive safely, and we hope to see you again at Eastchester Chrysler Jeep Dodge Ram!

May 07, 2021

Thank you for your service . And thank you again for getting me back on the road. I appreciate the services Chrysler Jeep Dodge provides detailed services More

by Tonyspates007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
May 07, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are happy to assist you and get your vehicle back on the road! Thank you for your confidence in Eastchester Chrysler Jeep Dodge Ram, and for your business. We are thankful to have you as a customer. Safe travels!

May 06, 2021

The staff are totally professional and it is a pleasure to have the work on your car. My car will never be serviced anywhere else. More

by LURENED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GEORGE, Rob Aristy, Kayla Benitez
May 07, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We're flattered by the awesome review! Thank you for your feedback and for choosing to do business with the service team here at Eastchester Chrysler Jeep Dodge Ram. Drive safe and see you next time!

May 05, 2021

Bad communication & took a long time for my car to be serviced. I called multiple times to speak with Rafael and he was never available.I dropped the car off on Thursday and was told it would be ready Sa More

by lester_davidson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Marciano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
May 25, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Lester - This is a disappointing review to read, and it certainly doesn't sound like the efficient and accommodating service we pride ourselves on here. I would be more than willing to speak with you directly about what happened and ensure that we do what we can to make this right. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

May 05, 2021

Treated badly dismissed, ignored. Hayley Arias ignored messages did not respond or e-mail as promised. Returned 3/30/21. Disgusted upset and wrongfully billed. More

by SNOWOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayley Arias
May 25, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

I am sorry to hear that you did not have a more successful time working with us. We strive to deliver a seamless experience for our guests, and it is concerning that this was not better reflected in your visit. I apologize for any lack of communication on our end and would appreciate the chance to speak with you to see if I can do anything to help. If you are interested in having that conversation, please do not hesitate to give me a call. Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

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