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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,688 Reviews

3,688 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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May 23, 2020

Customer service at this dealership is very poor, My vehicle was parked there for days, called to enquire about the vehicle, took it to another mechanic where I got the problem solved. More

by Yawn74
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2020

Service Department removed parts and did not replace them. Left phones messages No response. I want my parts return because it was Protecting others parts More

by monkeydance62
Recommend Dealer
No
Employees Worked With
Kayla Benitez
Jun 09, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

I'm very concerned to read this feedback. We certainly want to make things right for you and I apologize that our team hasn't gotten back about this sooner. I won't be able to find your contact information without your full name, so would you please call me at your earliest convenience? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

May 22, 2020

When in to fix the side panel on my car vehicle they replaced it with new one Kayla was on top of everything good custumer services More

by amielreyes0825
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
May 22, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! It was our pleasure to service your vehicle here at Eastchester Chrysler Jeep Dodge Ram, and we will be sure to let Kayla know that you appreciate her help!

May 22, 2020

Awesome service, Thank you Kayla & the team. They took care of everything I requested for our Pacifica and kept me updated. I highly recommend them with vehicle issues. More

by cpempire
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
May 22, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your wonderful experience with Kayla at Eastchester Chrysler Jeep Dodge Ram! We're thrilled to hear that our team took care of you and your Chrysler Pacifica. See you next time!

May 21, 2020

Maggie was patient and understanding with me changing my mind at the last minute.i would recommend this dealer just because of Maggie's customer service.I More

by nabilflight
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the five stars! We are so glad Maggie took good care of you here at Eastchester Chrysler Jeep Dodge Ram. We will be sure to let her know that you appreciate her help!

May 21, 2020

Maggie, is wonderful and very knowledgeable about her job and the vehicles. The guy at the service door before you go in was very friendly and nice.Don't remember his name . More

by Annie
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review, Annie! We are so glad Maggie and our team provided the knowledgeable and accommodating service we strive for at Eastchester Chrysler Jeep Dodge Ram. We hope to see you again sometime!

May 21, 2020

Kayla was awesome!!! She made everything so simple and she was super pleasant doing it! I left feeling very satisfied with the service and I look forward to doing business with them again!!! More

by ErikBG
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
May 21, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Erik! We love to see wonderful feedback like this about our Eastchester Chrysler Jeep Dodge Ram team and we'll be sure to let Kayla know you appreciated her assistance. We're excited to work with you next time!

May 21, 2020

excellent service. Kayla is the best and she always makes sure I get the job done right and I get out of there satisfied. thanks kayla god bless you. More

by mv5
Recommend Dealer
Yes
Employees Worked With
Julio Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
May 21, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for leaving Eastchester Chrysler Jeep Dodge Ram a review! Kayla will be so appreciative of your feedback. We look forward to seeing you next time!

May 20, 2020

The worker that I dealt with on my car had a nasty attitude Her name was Maggie I do know she deals with services on the cars she Don’t know how to speak to people on a professional manner and honestl More

by kmaritza81
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

This doesn't sound like the friendly and accommodating service I expect from my team. I'd like to speak with you directly about what happened during your visit. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

Jun 04, 2020 -

kmaritza81 responded

This Kyana I just saw your response for my experience @ the dealership my contact number is (347)245-8988

May 20, 2020

I’ve been going to Eastchester Dodge for about 5 years now. My service has always been A1. From Jimmy in Sales, to Rob & Kayla in Service. They are top notch!! More

by ms.medina
Recommend Dealer
Yes
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
May 20, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the five stars! We are so glad you enjoy working with Jimmy, Rob, and Kayla here at Eastchester Chrysler Jeep Dodge Ram. We are grateful for your longtime business, and we look forward to your next visit!

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