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Eastchester Chrysler Jeep Dodge Ram - Service Center
Bronx, NY
3,689 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center
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April 03, 2020
I was greeted by name. Staff were courteous and attentive. totally thorough and transparent. my vehicle was check out and evaluated for full efficiency. other service recommendations were offered and provide totally thorough and transparent. my vehicle was check out and evaluated for full efficiency. other service recommendations were offered and provided while still under warranty. I left with full piece of mind and satisfaction. More
by randolphgraham99
Verified CustomerEmployees Worked With
April 01, 2020
3 straight weeks and still have the same problem 1st time I waited 5+ hours only to be told the the passenger side airbag seatbelts (which was I the reason I was there for since the service popped up 1st time I waited 5+ hours only to be told the the passenger side airbag seatbelts (which was I the reason I was there for since the service popped up) needed serviced. I was told it was taken care of. Next day the light came back on. Made a another appointment for the following week since I only have 1 day off during the week. 2nd time 2 hour wait, I was told they needed a part that they didn't have there so I had to wait again. The following week I was there, waited 3 hours got the vehicle back I was told it was good. Next day the light came back on. I notified the gentleman who was assisting me. He said he would ask his manager. And that's when this Corona stuff happened. But 2 weeks later! No type of response. Once my lease is up, I'm truly considering going to another dealership that isn't jeep Chrysler dodge. I've been a loyal customer but that all may be coming to an end. I'm driving an unsafe vehicle and no one can help me... More
by rtgomez06
Employees Worked With
Ricky
April 01, 2020
The sales department guys are a bunch of thieves that can’t be trusted , worst experience ever . Had to take my business elsewhere to get better financing results can’t be trusted , worst experience ever . Had to take my business elsewhere to get better financing results More
by croix1983
Employees Worked With
Other Employees :
Rob Aristy, Kayla Benitez
March 31, 2020
Service was fantastic, fast and efficient. My vehicle was taken by one of the reps and she explained everything that was done and recommendations. Very good taken by one of the reps and she explained everything that was done and recommendations. Very good More
by Dodge98765
March 31, 2020
Even in crisis, Kayla, was professional. Even when she was clearly handling a lot, she found it within herself to be curious and informative. Thanks.. was clearly handling a lot, she found it within herself to be curious and informative. Thanks.. More
by clarenceimaclin
Employees Worked With
Other Employees :
Rob Aristy, Kayla Benitez
March 29, 2020
The service was 5 stars, they done everything that needed to be fix to the car. Communication was great between me and the services people. to be fix to the car. Communication was great between me and the services people. More
by DELEONJOSHUA85
Employees Worked With
Kayla Benitez , Kayla Benitez
March 29, 2020
Couldn’t get in contact with my service provider over the phone for days. I called more then 3 times daily and no responses or call return after leaving tons of messages. I had to drive all the way from quee phone for days. I called more then 3 times daily and no responses or call return after leaving tons of messages. I had to drive all the way from queens to see if my car was ready during this pandemic. Very unprofessional and disappointing! More
by ALLYSONMITH
Employees Worked With
March 28, 2020
unhappy customer After my car spending months in that facility with an expense of about $4000.00 billed, I am experience the same problem with my vehicle. After my car spending months in that facility with an expense of about $4000.00 billed, I am experience the same problem with my vehicle. More
by saffierankin
Employees Worked With
Other Employees :
I am not sure of the names checked but I know my services adviser ad Ricky and his manager as Robert.
