Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Eastchester Chrysler Jeep Dodge Ram - Service Center
Bronx, NY
3,683 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,683 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center
Sort by
March 29, 2020
The service was 5 stars, they done everything that needed to be fix to the car. Communication was great between me and the services people. to be fix to the car. Communication was great between me and the services people. More
by DELEONJOSHUA85
Verified CustomerEmployees Worked With
Kayla Benitez , Kayla Benitez
March 29, 2020
Couldn’t get in contact with my service provider over the phone for days. I called more then 3 times daily and no responses or call return after leaving tons of messages. I had to drive all the way from quee phone for days. I called more then 3 times daily and no responses or call return after leaving tons of messages. I had to drive all the way from queens to see if my car was ready during this pandemic. Very unprofessional and disappointing! More
by ALLYSONMITH
Employees Worked With
March 28, 2020
unhappy customer After my car spending months in that facility with an expense of about $4000.00 billed, I am experience the same problem with my vehicle. After my car spending months in that facility with an expense of about $4000.00 billed, I am experience the same problem with my vehicle. More
by saffierankin
Employees Worked With
Other Employees :
I am not sure of the names checked but I know my services adviser ad Ricky and his manager as Robert.
March 27, 2020
My experience was Excellent and fastThe best service I My experience was Excellent and fast The best service I ever got on my car It was perfect I can’t wait it go back My experience was Excellent and fast The best service I ever got on my car It was perfect I can’t wait it go back More
by PENA.BRANDON10
March 25, 2020
Was treated horribly as a customer by frank perez ended spending 1500 on some tipm unit I didnt even need , was simply a one small wire socket that attaches to the gas tank was burned in.poor service and c spending 1500 on some tipm unit I didnt even need , was simply a one small wire socket that attaches to the gas tank was burned in.poor service and car knowledge. Also include, and an nypd officer came to service his personal car. And frank took care of him right away , meanwhile I was already there for 4 hrs waiting with no update. Customer is a customer no matter if the there a cop or a civilian. Train your team members to be proactive rather then reactive, and cell phone usage in front of customer is not putting your customer first. More
by Rubio09
Employees Worked With
March 25, 2020
Even through difficult times, Chrysler Jeep Dodge was able to provide quick & seamless service for my recall. Shout-out to everyone in the service department who went to work during risky times. Much app able to provide quick & seamless service for my recall. Shout-out to everyone in the service department who went to work during risky times. Much appreciated! More
by rich.mameli
Employees Worked With
March 25, 2020
Tire change I received a really passionate service from Maggie and staff. She tried her best to explain and update the situation of the car and also follow up the I received a really passionate service from Maggie and staff. She tried her best to explain and update the situation of the car and also follow up the services. More
by Pio
Employees Worked With
March 25, 2020
I’ve been dealing with Jeep for number of years now. Eastchester Jeep is good. Employees as Ms Kayla Benitez is very good. I’ll continue working with them. Eastchester Jeep is good. Employees as Ms Kayla Benitez is very good. I’ll continue working with them. More
by Angel
Employees Worked With
Kayla Benitez
March 25, 2020
Express lane oil change was fast & efficient. It was ready in the time frame Scarlet quoted and I got a full report of everything checked besides the oil. They even filled up my windshield wiper fluid, ready in the time frame Scarlet quoted and I got a full report of everything checked besides the oil. They even filled up my windshield wiper fluid, which was on empty, at no charge. More
by PastorT
Employees Worked With
Scarlet
