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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,683 Reviews

3,683 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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March 20, 2020

Over priced. Ignored for the first 10 minutes and then spent an inordinate amount of time having an over priced battery installed in mt van. Poor customer relatio More

by celgor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember his name.
March 20, 2020

From the salesman to the Finance Manager they did an excellent job with my transition from lease to owning my vehicle. I Highly recommend their services. More

by BEE65
Recommend Dealer
Yes
Employees Worked With
Anthony Couvertier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darwin
Mar 23, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for coming to Eastchester Chrysler Jeep Dodge Ram! We are happy to hear that you had a five-star experience. Enjoy your week!

March 19, 2020

The experience was horrible,I wouldn’t recommend any one to buy a car at this dealership 😡The servicing department sucks I went there to receive a new inspection sticker and change my breaks.My break light More

by MARGOREYNOLDS220
Recommend Dealer
No
Employees Worked With
Kevin Marciano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
March 19, 2020

Service is immaculate and efficient. Initiated by Ricky who research and informed me of the vehicle issues and the best way to solve it. Thanks Ricky! More

by NICHOLE.WILSON3
Recommend Dealer
Yes
Employees Worked With
Ricky
Mar 20, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Nichole, thank you for the review! We couldn't be happier to hear that Ricky took good care of you at Eastchester Chrysler Jeep Dodge Ram. If you ever need anything else, please don't hesitate to come and visit us again!

March 19, 2020

Great experience Was notified of a recall on my car. Called dealership, all my info was on file, parts were in stock, appointment process very easy. Kayla made sure I More

by koh1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Mar 20, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for taking the time to review Eastchester Chrysler Jeep Dodge Ram! It's great to hear that Kayla took care of you at every step of the process and that our team fixed the recall and got you back on the road safely!

March 16, 2020

Best place to service your Jeep. The sales and service Department always take good care of your needs. Break room is full of good stuff while you wait. More

by arseniol
Recommend Dealer
Yes
Employees Worked With
Ricky
Mar 16, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for leaving us a review! We're glad to hear that the Eastchester Chrysler Jeep Dodge Ram team earned your business!

March 16, 2020

Always prompt service, friendly setting,stays clean professional atmosphere.the fact that I'm giving an accurate price before work is done pleases me.no surprises. More

by magicmike712
Recommend Dealer
Yes
Employees Worked With
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for being such a great Eastchester Chrysler Jeep Dodge Ram customer! We are very happy to know that you can depend on our team for friendly service, every time. Safe driving!

March 13, 2020

Service was fast and good. Work and service area was clean. The girl who did the paperwork was nice and polite. They gave me up dates on Jeep More

by Oct108
Recommend Dealer
Yes
Employees Worked With
Bob Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Mar 13, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for leaving Eastchester Chrysler Jeep Dodge Ram a review! We're so glad to hear that our team treated you right!

March 13, 2020

Went to fix an issue on my jeep, found the service area very friendly and informative, Kayla Benitez answered all my questions, and addressed issues that I wasnt aware of. More

by Thenybadguy
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Mar 13, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review! We are happy to hear that Kayla took good care of you here at Eastchester Chrysler Jeep Dodge Ram. If you need anything else, don't hesitate to come and see us again!

March 12, 2020

Was told Maggie would be my service provider but she was not scheduled to be in on the day my appointment was made to come in on More

by lucretiasealy
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

I'm sorry for the miscommunication here. I will certainly share this feedback with my team to ensure that we don't make any similar mistakes in the future. We are grateful for your business here, and we hope that we get another chance to impress you. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

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