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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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December 16, 2019

Great! She was very professional, and courteous. She talked to me about everything that was being done. She asked me if I had a questions. She was great More

by udc33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Dec 17, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the many compliments of Kayla! We are so happy that you had a five-star visit with us at Eastchester Chrysler Jeep Dodge Ram. Hope to see you next time!

December 13, 2019

No supo ser muy profesional Mucha presión para realizar un servicio que yo no nesesito o no en el momento. Digo eso por lo menos senti yo en el momento More

by espinaljany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Aristy
December 13, 2019

Quick I was at the service center because my diagnostic report notified me of a recall. Only to find out it was done. So radiator flush, oil change was done More

by ZAINNOIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Dec 13, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for rating and reviewing Eastchester Chrysler Jeep Dodge Ram! We appreciate you trusting us with your vehicle.

December 13, 2019

Amazing Always giving me the best attention and the best service for my car always friendly showing the respect and quality of work definitely will recommend More

by dbermudez25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Dec 13, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review and recommendation! We are so grateful to have you as a customer here at Eastchester Chrysler Jeep Dodge Ram. We are looking forward to seeing you again!

Jan 16, 2023 -

dbermudez25 responded

Excellent service always on time. Would recommend for new buyers or new service.

December 12, 2019

Great! I love the professionalism and courtesy that was displayed by Rob and kayla. Rob did an excellent job explaining to me work that needed to be done. Ka More

by denwill65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy, Kayla Benitez
Dec 12, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking time to share this feedback about our service! We love to hear that Rob and Kayla were so helpful during your repeat process. If any future issues should arise, the team at Eastchester Chrysler Jeep Dodge Ram will be here to help.

December 11, 2019

Oil change and tire problem I went to make oil change and check One tire sensor was on , I was waiting 4 hours in the dealer waiting for the service and change of oil was made ch More

by jbellinghieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember services guy name
Dec 23, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

I'm very sorry to hear that we overlooked this issue with your tires. We pride ourselves on the thorough work we provide our guests and I would appreciate the chance to learn the details of your visit so I can address it. I can't locate your contact information from this review, so would you please give me a call? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

December 11, 2019

Service advisor Kayla I walked in with confusion on what may be going on with my car . I had a one on one talk with Kayla who has a similar vehicle and she talked me throug More

by joshh.cruz22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Dec 12, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

What a fantastic review! We love to hear that Kayla guided you through the service process and kept you updated about your vehicle. Thank you for recommending Eastchester Chrysler Jeep Dodge Ram 100%! We truly appreciate your support.

December 10, 2019

Very disappointed One of my request was to have my tire rotation came home to realize they charge me and never rotate my tires. I ask for an inspection and they said I More

by jdennisNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael Munoz
Dec 27, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

I'm so sorry to hear that we overlooked your tire rotation. I would like to discuss this with you further along with your other concerns, but I can't find your contact information based on this review. Would you please give me a call at your earliest convenience? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

December 10, 2019

Great sales staff and especially the service department . Vinny At the service department was exceptional.He went way out of his way to make me happy.The previous owner had cut the speaker cables took the ant More

by fisherdude55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny at Eastchester service is worth his wait in GOLD
Dec 10, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Arthur, thank you for the kind review! We are so happy to hear that we were able to help you out. Providing exceptional customer service is a top priority here at Eastchester Chrysler Jeep Dodge Ram, and we couldn't be more pleased to hear you say that Vinnie went out of his way to make you happy. We will be sure to let him know that you appreciate his help! We are looking forward to working with you again.

December 09, 2019

It's a clean and professional facility. The service representatives I worked with made sure I was kept abreast of repairs and made sure the work was done properly before I came in to pick up my vehicle More

by eytsakpoe
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Dec 09, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for the 5-star review of Eastchester Chrysler Jeep Dodge Ram! It was our pleasure to give you good service and we look forward to working with you in the future!

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