I do not recommend this dealership to anyone! I purchased a 2015 BMW X3 VIN# 5UXWX9C52F0D50127 on July 16th, 2019 paid $3000 down deposit, traded in my car, I signed off the title to them for a $1000, they switched over my insurance to the BMW, I was happy thinking I would get it the same day... Big mistake! First they told me coffee spilled on the title, come get the car the next day July 17th... I agree! Next day they said previous owner never paid off the car, there is a lein on the title I'd have to wait for DMV in Indiana to send a clean title and it'll be here by Friday July 19th...again, I agreed. I knew something was up but I had to play cool. Went back Friday the 19th, was told title didn't arrive yet... I left. I Received a called from sales manager on July 22nd saying " according to DMV, we won't get title until August 2nd" they wanted me to back out and cancel the deal so they pushed the date, I said... I will wait! Same day, someone else called and said "I'm so sorry we cannot sell you the car, it has to go back to auction". I got pissed off because they have the original title for my previous car, I am paying insurance for the new car and I have $3000 in the game! So, I did a title search... On July 25th, I called Indiana dealer division to find out the truth, I was informed that there was no lein on the title for the BMW and a new title was released on July 20th to the dealer. They were lying to me the whole entire time! I called the dealership and spoke to the General manager on the same day to ask why I am not getting the car I purchased, he sounded like a nice guy. He said, "I'm sorry for inconvenience and I am glad your team did a title search. The title should be here today or tomorrow, I will tell my team be on a lookout for it and once FedEx delivers it, I will call you to come get the car" coming from a GM, I believed him! General manager never called, 2 days later July 27th, I went to see the GM, waited for 2 hours... GM never came out, spoke to sales manager, he said finance office is closed, they went on break for another hour. Because I was on duty, I told him to call me when they open... Never called! On August 2nd, I called... Sales manager said, "the title is here, you can come get the car. Same day, I went to get the car... He said finance office is closed come back tomorrow morning 9:30AM and everything will ready. August 3rd, I sent the sales manager a text to tell him I was on my way, he said ok no problem. On my way to the dealership, 3 traffic lights away...that same sales manager called me and said " I am so sorry, I owe you a bug apology, the car was sold yesterday to someone else!" Which was on August 2nd! Please tell me, how in the world is that possible! I bought the car since July 16th. I am still paying insurance for the car, they have my title, they have $4000 down deposit for the deal...How could they sell that car to someone else... If anything I have priority over everyone! I filed a complaint with Jeep headquarters, NY Secretary of State (DMV) and the attorney general. I am getting a lawyer involved in this case... That's fraud, they breached the contract! Their license should be suspended for such crime.