Eastchester Chrysler Jeep Dodge Ram - Service Center

Service advisor Kayla I walked in with confusion on what may be going on with my car . I had a one on one talk with Kayla who has a similar vehicle and she talked me throug I walked in with confusion on what may be going on with my car . I had a one on one talk with Kayla who has a similar vehicle and she talked me through every step of what the problem may be . Conversations were great and made me feel like I was just more than a customer who they want to get in and push out to get to the next person . During the waiting process she would reach out to me and give me updates and made sure I was ok. Hospitality at its best would 100% recommend . More

Very disappointed One of my request was to have my tire rotation came home to realize they charge me and never rotate my tires. I ask for an inspection and they said I One of my request was to have my tire rotation came home to realize they charge me and never rotate my tires. I ask for an inspection and they said I failed because of tints on the windows but I purchase the vechile from the same dealership who obvious pass the inspection with the tints on the car in order to sell me the car last year. This dealership/service department are liars and crooks.. More

Great sales staff and especially the service department . Vinny At the service department was exceptional.He went way out of his way to make me happy.The previous owner had cut the speaker cables took the ant Vinny At the service department was exceptional.He went way out of his way to make me happy.The previous owner had cut the speaker cables took the antennae and locks off the wheels.Vinny made it all good can’t say thank you enough.Thank you is all I can say....Arthur Pitts More

It's a clean and professional facility. The service representatives I worked with made sure I was kept abreast of repairs and made sure the work was done properly before I came in to pick up my vehicle representatives I worked with made sure I was kept abreast of repairs and made sure the work was done properly before I came in to pick up my vehicle. More

Great Service Went for an oil change and state inspection. All the services went well. The service rep Rick kept me informed of any problems as they made a complete Went for an oil change and state inspection. All the services went well. The service rep Rick kept me informed of any problems as they made a complete check More

This was my first time at the Dealer so it's can of hard to rate but so far the service was excellent looking forward to visit again to rate but so far the service was excellent looking forward to visit again More

I went in for service and Maggie was amazing. She made sure everything was taken care of in a timely matter and explained everything that was being done and why. Another wonderful visit sure everything was taken care of in a timely matter and explained everything that was being done and why. Another wonderful visit More

excellent customer service from the moment you arrive at the location they make you feel valued. this comes from the employee who greets you outside and directs you to your serv from the moment you arrive at the location they make you feel valued. this comes from the employee who greets you outside and directs you to your service area/person, to your service person who provides you with the information needed on the work to be performed. needles to say my particular service did not take very long. More

Servive recall and maintenance on my present car. Very knowledge servicem anager. Honest and trys to save you a dollar when he can through service rebates. Very punctual staff in house. quality servic Very knowledge servicem anager. Honest and trys to save you a dollar when he can through service rebates. Very punctual staff in house. quality service reps. More

Great service but expensive The prices could be cheaper. They were too expensive but great customer service, efficient and friendly. I will recommend the prices are reviewed and The prices could be cheaper. They were too expensive but great customer service, efficient and friendly. I will recommend the prices are reviewed and reduced. More