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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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November 21, 2019

Great work I came in for service recall and everything was done pretty quick. Everyone was really nice and they had a decent waiting area. Highly recommended and More

by juancperalta12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny
Nov 21, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Juan - It's great to hear that our team could get your recall repairs completed in a timely manner so you could get back on the roads! Thank you so much for writing about your experience so that others will know what it's like to be a guest at Eastchester Chrysler Jeep Dodge Ram. We hope to serve you in the future.

November 18, 2019

Great experience at service I would like to give Maggie a 5 Star rating for making sure I was ok an giving me updates on my service I would definitely recommend others to service More

by DJJAYSTYLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

It's great to hear that Maggie ensured your service visit went smoothly! Thank you so much for rating her five stars. We look forward to your next visit with us at Eastchester Chrysler Jeep Dodge Ram.

November 18, 2019

Awesome Great team of service advisors and mechanics they give you a peice of mind knowing your in capable hands when it comes to your vehicle. More

by hallp79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrius, Marko,Gabe, Rob Aristy, Kayla Benitez
Nov 18, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

It's wonderful to hear that you can depend on the Eastchester Chrysler Jeep Dodge Ram team to keep you safe out on the road! Thank you so much for the great feedback.

November 18, 2019

Good job This was the best centerI have been to by far nice and reliable place I would definitely go back the staff did a wonderful job More

by harlemcomegetit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Nov 18, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the wonderful review. I'm glad to hear that our customer service has earned your future business. We look forward to helping you in the future. Thanks again from everyone here at Eastchester Chrysler Jeep Dodge Ram.

November 17, 2019

NO IDEA HOW TO RUN A SERVICES DEPARTMENT EFFICIENTLY ! MY 2013 JEEP WANGLER WAS IN THE SHOP FOR TWO MONTHS BEFORE THEY FIXED IT . RETURN THE CAR TO ME 3 TIMES AND CAR TURN OFF HAD TO BE TOWED BASCK More

by joeb8419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAY TECH. THE WORST, Rob Aristy
Dec 05, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Joe - I can understand that you're frustrated and would like to apologize for the issues you've been experiencing with your Jeep. We certainly want to make things right for you, but without a full name I can't get in touch. Would you please call me at your earliest convenience? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

November 16, 2019

Mike was super helpful, informative, and down to earth. He didn't sugarcoat anything and was not aggressive. I am looking forward to purchasing with him in the near future. Ask for him! More

by Christie
Recommend Dealer
Yes
Employees Worked With
Mike Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Christie - Thank you for the kind words about Mike! We are so glad that he delivered five-star service and can't wait to work with you soon at Eastchester Chrysler Jeep Dodge Ram. Have a wonderful week.

November 15, 2019

Amazing and fast service This service center is amazing. Honest and fast! I expected to wait much longer for my routine check up. Unlike many Other car dealerships, this one More

by JTINI23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the rave review of our Service Department! We love that you can depend on us to make your service visits fast and easy. We look forward to our continued relationship.

November 14, 2019

Service Great workers well respectful an do great work great time fast work answering all Questions I always will come back for my car service at your store More

by emptagenathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Bleno, Rob Aristy
Nov 15, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for coming to Eastchester Chrysler Jeep Dodge Ram for all your auto service needs! We are happy that you can depend on our team for five-star service, every time. Hope to see you down the road!

November 12, 2019

My jeep has an oil leak I went for an oil change and was told that my new jeep had a leak. It was not fixed and I'm still waiting for a call. 2 weeks later. More

by marias16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
They gave me no paperwork or proof of visit???
Dec 01, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

I'm so sorry for the delay here. I would like to check on the status of your vehicle, but I won't be able to without your full name. Would you please call me on my direct line? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

November 12, 2019

Customer Service My Jeep Driver Side door was dented. Discovered it as I drove from the dealership to my house. I believe this occurred when the vehicle was parked in More

by KISHANSINGH1905
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

I'm very sorry that we haven't gotten back to you about this sooner. We definitely want to look into what happened here for you, but I'm unable to locate your contact information without a name. Would you please call me directly so I can help? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

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