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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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November 06, 2019

Very bad My vehicle was in the shop for over 20 days and the same day I pick it up and was told everything was fine. After two hours that I left the shop the c More

by paulo
Recommend Dealer
No
Employees Worked With
Don’t know the names
Dec 01, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Paulo - I'm very sorry to hear that you're still experiencing issues with your vehicle. I'd like to make things right here, but I can't locate your contact information without a last name. Would you please call me at your earliest convenience? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

November 06, 2019

Amazing service Go see frank amazing and quick service and know what they are doing. I will not bring my car to anyone else besides this facility thanks! More

by paulgjidoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for trusting us with your vehicle, Paul! It's great to hear that you can depend on Frank to keep you safe out on the road.

November 06, 2019

My first time there it’s a great place. From the minute I got there everyone was friendly. My service agent was fanatic. Margaret explain everything and was attentive. Great experience! More

by Margaret
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Margaret - It makes us smile to hear that our Service Team left a great impression for your first visit with us. Thank you very much for allowing us the chance to assist you!

November 04, 2019

A quick oil change I went in for a oil change and it was done promptly and the service agent was very helpful he also told what else need to get done. More

by BUBBLESBULLIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

It's great to hear that you had a five-star visit during your recent oil change! Thank you very much for coming to Eastchester Chrysler Jeep Dodge Ram.

November 04, 2019

Best customer service Customer service attended to me very promptly respectfully and got the job done With no hassle I will definitely continue to bring them my business More

by bayala1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Nov 05, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Your recommendation is all we can ask for. Thank you for trusting the team at Eastchester Chrysler Jeep Dodge Ram to take care of you and your vehicle!

November 01, 2019

Great service I bought two cars in his dealership and the service is amazing I would definitely recommend it to everyone.So guys whoever has a problem with the Dodg More

by ECARRION26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Nov 04, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We love hearing from our loyal customers and especially that you continue to be happy with our services. Thank you for your recommemdation and your business.

October 31, 2019

Impressive Operations Eastchester Dealership has a large premise at this location operated by professionals. I brought my vehicle for routine maintenance, started off with More

by Youngcats13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim; Mr. Day
Oct 31, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the compliments of our service team. They will be delighted to see your feedback and know that you are happy with the service you received. Thank you again for choosing to service your vehicle at Eastchester Chrysler Jeep Dodge Ram.

October 30, 2019

Crooks The workers there are crooks and overcharge people. I have a 2013 Jeep Cherokee and was charged over $1000 to repair a hose that broke. More

by DEBORAHRBRTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 19, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Deborah - We would never intentionally overcharge our guests. I definitely need to learn more about what happened during your visit so I can take the appropriate action. In case I can't locate your contact information based on this review, would you please give me a call? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

October 30, 2019

Service on my car Kayla was such a great and easy person to work with she helped me all the until the end. She kept in consistent contact with me via text and phone. Sh More

by ernesto.adalberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Oct 31, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Ernesto - This is so great to read! We love that Kayla guided you through the repair process and made sure you were satisfied with the work being performed on your vehicle. Thank you for trusting the Eastchester Chrysler Jeep Dodge Ram team with your business!

October 30, 2019

I was ripped off 160.00 for a diagnostic fee for an airbag red light even though there was a recall for the airbags. Total rip off, never going back. They knew they had to do the recall regardless, Ba More

by nyusmc
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

It's our intention to be straightforward regarding our fees but I'm sorry if we were at all unclear during your visit. I hate to hear that we've lost your business but I do appreciate your feedback. If there is anything further you would like to discuss, please give me a call. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

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