Back

Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

Sort by
October 24, 2019

Oil change and air bag light on As always, I'm always happy with my service at EJC. My service advisor Kayla always has her customers best interest at heart. Thank you, I appreciate More

by sracey68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Oct 24, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the great review and thanks for making us laugh! We are overjoyed that you had such a positive experience and we look forward to working with you again Eastchester Chrysler Jeep Dodge Ram.

October 24, 2019

it was fine i had a 9:15a appt and had to wait until 9:40a to see a service manager it took exactly 2 hrs as they predicted More

by bad2261
Recommend Dealer
Yes
Employees Worked With
Mr. Day, Kayla Benitez
Oct 24, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

I apologize for the initial delay but I am glad to hear that overall you're a satisfied customer. We hope we have the opportunity to deliver a five-star experience! Thank you for your feedback.

October 24, 2019

Check Engine Light Car was diag. and repaired. Both Ricky & Robert in your service dept. were very professional in handling my visit. Please bring it to Barry's attenti More

by Lisatsavaris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Oct 24, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Harry - Thank you so much for stopping by to commend Ricky and Robert! We are lucky to have them as part of the team and lucky to have you as a customer. Safe driving.

October 24, 2019

Best costomer service 1st time visiting this dealer employees there are the best make u feel welcome and take care of u fast.best dealer I ever been too More

by culebra1230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Oct 24, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

For you to say we are the best dealer you've been to makes our day! We are thrilled that our team left a great impression for your first visit. Thank you so much!

October 24, 2019

Customer service pushed my rating to 3 The Labor price for installation on any project on your car at Eastchester Dodge is expensive. I am no longer going to get my car serviced here. I app More

by kmays.km
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky
Nov 08, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

I'm sorry to hear that we've lost your business. It's our goal to provide the best possible service to our guests while maintaining competitive prices and we will keep your feedback in mind moving forward. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

October 24, 2019

Excellent They alway deliver..and keep you up-dated...so I don't feel like I'm in limbo...thanks Rob....not totally happy with the service on my extended warran More

by roxanne801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Oct 25, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Roxanne - We appreciate this feedback regarding your service and will share it with our team. Thank you for being a great Eastchester Chrysler Jeep Dodge Ram customer!

October 23, 2019

Friendly service and informative Friendly and informative, patient in the explanation of The service. Service was timely and when told that it was going to be ready it was. Technic More

by umendez22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

This is exactly what we want to read! Thank you very much for coming to Eastchester Chrysler Jeep Dodge Ram for your auto service needs.

October 23, 2019

Dodge Service is good staff is friendly but the wait is Entirely too long coffee is ok but needs to upgrade with donuts. or some type of snack to go with More

by jamarwilliams75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
Oct 24, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Jamar - We are grateful to have you as a customer and appreciate you sharing this feedback. Thank you for trusting us with your vehicle!

October 22, 2019

Service was fast and the person who assisted me was so fri. I will always go to this dealership since I purchase my jeep there. All my repair will be at the dealership. My next vist will be next week. More

by Yaniret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I didnt get the person who service me 10/19/19
Oct 22, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for being a loyal Eastchester Chrysler Jeep Dodge Ram customer, Yaniret! We appreciate your review and look forward to seeing you at your visit next week.

October 22, 2019

Service repair and parts In and out quickly, Staff very friendly , Knowledgeable, I would refer the Service to others. I dealt with Robert. He was very friendly and tried hi More

by battaglialeonard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Oct 22, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We're very happy to hear you had a good service experience with Robert at Eastchester Chrysler Jeep Dodge Ram. Thank you for the 5-star review and referral!

...
260
...