Eastchester Chrysler Jeep Dodge Ram - Service Center

A satisfied customer Rep. Kayla did an excellent job keeping me informed of time, price and status of my vehicle during my service. Could not have gone smoother. Very sati Rep. Kayla did an excellent job keeping me informed of time, price and status of my vehicle during my service. Could not have gone smoother. Very satisfied. More

Survey/review Frank was very friendly and informative. Service was done at a reasonable amount of time. Follow up calls from dealership are helpful as well in the Frank was very friendly and informative. Service was done at a reasonable amount of time. Follow up calls from dealership are helpful as well in the event one forgets when they should come in for a specific service More

Customer Frank's professionalism made my service experience quite pleasurable. He was friendly, courteous and knowledgeable. In addition he was helpful in me g Frank's professionalism made my service experience quite pleasurable. He was friendly, courteous and knowledgeable. In addition he was helpful in me getting the best coupon offer relative to the service I was there for. More

Very pleased I was very pleased with the service staff who took care of all my issues and most of all Kayal Benitez for being friendly and informative. I was very pleased with the service staff who took care of all my issues and most of all Kayal Benitez for being friendly and informative. More

Advisor Great!! Dealt with Advisor Rob. He was very professional and had lots of knowledge on my vehicle. He took all my concerns seriously and resolved them a timely Dealt with Advisor Rob. He was very professional and had lots of knowledge on my vehicle. He took all my concerns seriously and resolved them a timely fashion. Exceptional work from him and the guys. I recommend this service spot to anyone. More

Quick Service was quick and for a weekend day with a line my wait was acceptable and everyone seemed cool. Would recommend for simple service so far. Will g Service was quick and for a weekend day with a line my wait was acceptable and everyone seemed cool. Would recommend for simple service so far. Will go back later for my 10k and see More

Overcharged me for car battery&Mr. Frank Perez no explanatio First of all, as I mentioned in my voice message to Mr. Frank Perez, my 2014 Jeep Cherokee was serviced at your Bronx location yesterday. I needed a n First of all, as I mentioned in my voice message to Mr. Frank Perez, my 2014 Jeep Cherokee was serviced at your Bronx location yesterday. I needed a new battery. I see the battery cost $240. Why does the dealership charge 1 hour labor of $149.95 for like a 10 minute job? If one was to buy the battery at NAPA or AUTOZONE, they don't charge labor, you just pay the price of the battery. Second, again as mentioned in my voice message to Mr. Perez, from my Multi-Point Inspection, the Power Steering Fluid section was checked off yellow, which means "Will need future attention". What does that mean? And why wasn't that discussed with me? In addition, my appointment was at 8:15AM, so why did it take soooo long to do this simple job, that I ended up leaving at like 11:00am? I looked up the specifications of my battery, and it has a list price of $177.00 on Mopar's website, but on sale for $133.20. You guys charged me $240! Rip-off!! WHY???? I need someone to respond to my concerns. More

Official from the start Very good service . Kayla was very helpful and resourceful. thank you ! I will definitely recommend my friends and family to come here for service . T Very good service . Kayla was very helpful and resourceful. thank you ! I will definitely recommend my friends and family to come here for service . Thank you More

Service .Everyone is always very helpful and explain everything in detail. Very professional and kind enough to make sure my insurance covers the cost of repa .Everyone is always very helpful and explain everything in detail. Very professional and kind enough to make sure my insurance covers the cost of repairs. More

Good service & happy customer. The service that EASTCHESTER DEALER provide to the costumer is excellent. They provide prompt service to your car. I will definitely recommend t The service that EASTCHESTER DEALER provide to the costumer is excellent. They provide prompt service to your car. I will definitely recommend this DEALER. Thanks. More