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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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October 01, 2019

Great Went in for a tire repair and....right from the entrance to the reception was just splendid.all the people I met were very nice. More

by Kwartic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you very much for your excellent feedback! We are so glad that your tire repair visit went smoothly. - Eastchester Chrysler Jeep Dodge Ram team

October 01, 2019

Excellent I received excellent service would come back here again for service. The people are very friendly and helpful and explain everything that they are doi More

by veronicamw1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Oct 02, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Veronica - Thank you for your excellent review! We would absolutely love to work with you in the future at Eastchester Chrysler Jeep Dodge Ram. Safe driving!

October 01, 2019

They are doing their jobs It's a good Dealer but I went there few times for the same reason .I'm waiting for long time.But last time I was there the service guy was excellent More

by zambraa1045231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Figueroa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

I'm sorry to hear that we haven't earned your five stars. We take customer satisfaction seriously and would like to learn more about your experience to see what we can do to help. If you're willing, would you please give me a call so we can discuss this further? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

October 01, 2019

Great service Kayla was very professional and was a great help to me and my team of employees. Wouldn’t want to use any other dealer as long as she’s around to help More

by lazaro.balseiro47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Oct 02, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Lazaro - We really appreciate you stopping by to commend Kayla and the Eastchester Chrysler Jeep Dodge Ram team! Thank you so much. We look forward to serving you for years to come!

October 01, 2019

Recall and oil change Workers at service center are a team, fast, respectful They made me feel welcome, Frank was very attentive from his call to make the appointment until More

by Sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
Oct 02, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Sal - We love to hear that you felt welcome at our dealership and that Frank provided attentive service. Thank you so much for rating Eastchester Chrysler Jeep Dodge Ram five stars! For all your auto service needs, we will be here to help.

October 01, 2019

I’ve been an AdvantEdge member since 2015. The associate who registered my vehicle for service told me my membership was not valid. It should have been apparent that a manager signed off on it. More

by Cinemax
Recommend Dealer
No
Employees Worked With
Rodolfo Beleno
Oct 16, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

It sounds like there was some confusion during your visit and I apologize for that. I would love to get more of the details from my team but need your name in order to tale a look at what transpired. Would you mind giving me a call? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

October 01, 2019

Worst experience at a dodge dealership i have ever had Worst experience i have every had at a dealership, my service advisor was very rude to me, i was upcharged and lied to , until i said something. The g More

by mquiles214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

This is very concerning to read and not what I expect from anyone on our team. I'd like to get more details about your experience so that I can address your concerns. Would you please consider giving me a call directly? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

October 01, 2019

Very good Great service professional good service fast service excellent pricing excellent service and I will recommend friends and family members to go there f More

by lexmoney4141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
Oct 02, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your fantastic review! We really appreciate you recommending us to your friends and family and look forward to serving you in the future.

September 30, 2019

Electrical problems Had an electrical problem with the car brought it in to see why there was a problem with the car hopefully it was really taken care of not just a batt More

by mhernandez1653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Sep 30, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for this feedback about your recent visit to our dealership. Please let us know if there is anything else we can do for you as we value your business and your support. Thanks and have a great day! Kathy Finn - Customer Care Manager - (877) 811-9330

September 30, 2019

Awesome Service Eastchester Chrysler Dodge was very helpful and informative. They got my air-conditioner up and running quickly and seamlessly. We Will always come b More

by Chrissysamazing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Sep 30, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your excellent review of Eastchester Chrysler Jeep Dodge Ram! We are so pleased you had a great experience with our service department and hope your air conditioner is making life a bit cooler these days. Have a great day and see you next time!

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