Eastchester Chrysler Jeep Dodge Ram - Service Center

Service for my Cadillac SRX Yasmin was very polite and helpful. The initial wait for the diagnostic was a little longer than I expected but as soon as Yasmine r I had to leave sh Yasmin was very polite and helpful. The initial wait for the diagnostic was a little longer than I expected but as soon as Yasmine r I had to leave she expedited everything. I'm grateful. More

Friendly representatives and technicians but slow service My overall experience was very good and pleased with the representatives and technicians. My only issues was the price and time it took for Express la My overall experience was very good and pleased with the representatives and technicians. My only issues was the price and time it took for Express lane service for oil change. It took 2 hours which is advertised as quick service. I definitely appreciated the quality of the service and atmosphere. More

Satisfied Customer Yasmin was my service advisor, she was detailed and informative. She provided great customer service. Thank You Yasmin for being patient with me. You Yasmin was my service advisor, she was detailed and informative. She provided great customer service. Thank You Yasmin for being patient with me. You understood my concerns and assured me that everything will be fine. I can’t express how thankful I am. Again Thank You Yasmin. More

Everything was very good everyone very friendly and helpful knowledgeable. The oil change went quickly even with two other customers ahead of me . thank you everyone very friendly and helpful knowledgeable. The oil change went quickly even with two other customers ahead of me . thank you More

Great Customer Service Yasmin was my service advisor, she was detailed and informative. She provided great customer service. Thank You Yasmin for being patient with me. You Yasmin was my service advisor, she was detailed and informative. She provided great customer service. Thank You Yasmin for being patient with me. You understood my concerns and assured me that everything will be fine. I can’t express how thankful I am. I bought this vehicle at the Manhattan Jeep dealership. I always took it to maintenance there since I bought it there. The service dept at Manhattan Jeep is horrible. I will never take my car there again. All it took was one person at the Bronx Jeep Service Dept to show some compassion. Again Thank You Yasmin. More

Excellent service with a personal touch From making the appointment to picking up my van after completion, the service from Eastchester Dodge was terrific! I was given options for dropping o From making the appointment to picking up my van after completion, the service from Eastchester Dodge was terrific! I was given options for dropping off (super convenient) and everyone involved made me feel welcome. In particular, Yasmin my service manager, was excellent! She remembered the last time I was in for service and really listened to me about the current issues with the van. Also Yasmin's communication during the process (diagnosis, part order, and repair time) took the worry away about not having my car or guessing how long it would take. She was honest but also caring about my needs. The technician staff was great as they found a related problem (broken motor mount) while replacing the transmission and charged a fair price. I'm normally weary of dealerships, however with people like Yasmin leading the experience I know that Eastchester is the best place to be when servicing my vehicle. Thank you all again. More

Service is exceptional Maggie always greets me with a smile and a happy and pleasant attitude. She makes me feel at home. She explains everything that is going on and answer Maggie always greets me with a smile and a happy and pleasant attitude. She makes me feel at home. She explains everything that is going on and answers all my questions. Any problem I have she makes sure it is fixed and I'm satisfied with the work that was done. More

They r the best i had np with them at all I like them to work on my car they do the best work ever and i never had a problem with them at all they r good I like them to work on my car they do the best work ever and i never had a problem with them at all they r good More

Great service Maggie and everyone at Eastchester were a great help. She answered any questions I had and helped me get my car back in a timely matter. Maggie and everyone at Eastchester were a great help. She answered any questions I had and helped me get my car back in a timely matter. More

My experience was very good & very professional. I was treated with respect & courtesy. I was also very pleased with the service & I'll definitely be back & I would recommend your dealership & servic I was treated with respect & courtesy. I was also very pleased with the service & I'll definitely be back & I would recommend your dealership & service Department to my family & Friends. More