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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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January 25, 2019

Great friendly They answered all my questions and took care of me very good also on a timely basis they did everything I needed and inform me what they're going to d More

by fredbongo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Jan 27, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you very much for reviewing your experience, Fred! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 25, 2019

New alternator It only took a week to get my car back. That qas the best service I had in a very long time with being able to have my car back on scheduled. More

by DSTRACHANPAMOJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmin Henry
Jan 27, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We're so pleased to hear that your service visit was so positive! We look forward to working with you again down the road. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 25, 2019

Poor customer service I ever experienced Poor customer service I ever experienced. I won’t recommend. I was insulted and accused by Maggie. Not only is my car not fixed, It now in a worse si More

by Squalosd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2019

Great experience Fast service good and friendly people would recommend this place to all my friends and family looking to get my new vehicle soon from you guys More

by VANHORN718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Jan 27, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 25, 2019

It was good I had a good experience with you guys and always have.I will recommend you guys to friends and family. I will be back later on in the year to have my More

by dwatkins124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Jan 27, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you very much for your kind recommendation! We can't wait to see you again at your next service visit. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 25, 2019

Amazing service. Kayla was so helpful! Kayla was so helpful and knowledgeable. She checked in throughout the visit and kept me informed. Her personal interactions were genuine and helpful. More

by mskris109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Rivera, Kayla Benitez
Jan 27, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your very kind words about your experience with Kayla! We can't wait to work with you again in the future! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 25, 2019

Easy scheduling is easy. I have owned 2 Chryslers, both purchased and maintained at this location. I love this space and the service center staff. Even when the staff are bu More

by MFREEMAN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lemar Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I really can't remember the names that worked with me. Like I said I owned 2 Chrysler 300. Love the car hate the price., Stephen Joseph, Yasmin Henry
Jan 27, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you very much for reviewing your experience! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 24, 2019

The Express service was very good , and the wait time was average. I will come to Eastchester Chrysler Jeep Dodge Ram for my next service. More

by kentesala
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Jan 27, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for reviewing your experience, and we look forward to working with you again! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 24, 2019

"Updated codes" that means.. i dont know The guys are great. My issue was not resolved. I'm sad. The issue came back again for the third time. On my 5 month old 2018 Durango. More

by YEESINGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Collier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert was my service guy. The manager was not in office
January 24, 2019

Excellent service Ricky saved the day! I experienced a complicated situation with my vehicle and was struggling to have it resolved. Ricky assured me he would be able t More

by Ashley R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky B.
Jan 27, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Ashley, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing our service department. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

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