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Eastchester Chrysler Jeep Dodge Ram - Service Center
Bronx, NY
3,689 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center
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January 24, 2019
Maggie is The Queen of Service! 😉 Came in for my first service appointment at Eastchester and it was quick and awesome. Maggie was very knowledgeable and courteous with all my questio Came in for my first service appointment at Eastchester and it was quick and awesome. Maggie was very knowledgeable and courteous with all my questions about my car. I'll definitely be back to see her specifically. Thank You More
by JeepLife1025
Verified CustomerEmployees Worked With
January 23, 2019
Horrible customer service, shady mechanics After 5 hrs of waiting they came back and told me I needed new brake pads but my brake pads had at least 50 % of the padding left. I had one faulty br After 5 hrs of waiting they came back and told me I needed new brake pads but my brake pads had at least 50 % of the padding left. I had one faulty brake pad and I only had the car for 2 months. They lied and said I needed all new brake pads because they didn’t want to take responsibility for selling me a car with a faulty pad. They kept mentioning the lemon law but couldn’t give details on what the lemon law really states. The supervisor was not helpful at all and was a little disrespectful as if he didn’t have time to explain anything to me. I will never ever go to this shady establishment ever again and I will be returning my vehicle as soon as I meet my legal obligations More
by Mazda6er
Employees Worked With
Kayla Benitez
January 23, 2019
VERY ACCOMODATING I have a 1yr old car with about 8k miles on it. One day, the check engine light randomly popped up in the middle of me running my errands. I spoke to I have a 1yr old car with about 8k miles on it. One day, the check engine light randomly popped up in the middle of me running my errands. I spoke to Maggie and expressed my concerns. She told me to bring it in. By the time I got there, they were just a few minutes from closing. Regardless, the job still got done, and I left with my car in about an hour. It was just a programming issue in the car's computers, but at least I got the peace of mind right away. More
by Arilis1029
Employees Worked With
January 23, 2019
Easy, thorough, and efficient. We were informed that the leased car needed to be serviced. It was easy to make a convenient appointment and the staff was friendly and efficient and We were informed that the leased car needed to be serviced. It was easy to make a convenient appointment and the staff was friendly and efficient and the service was outstanding. More
by rbbristow
Employees Worked With
January 23, 2019
Great customer service Fast Quality service I recommend this place I drop my car off in the morning before work an pick it up by lunch time an not jus that they work fast I Fast Quality service I recommend this place I drop my car off in the morning before work an pick it up by lunch time an not jus that they work fast I didn’t have to wait long for my car best place I been so far More
by nivarrio
Employees Worked With
Ricky
January 23, 2019
Great Service!! Everyone was really great to work with and really professional. They gave me an accurate description of what needed to be done and knew exactly how mu Everyone was really great to work with and really professional. They gave me an accurate description of what needed to be done and knew exactly how much it would cost. They also helped me pick out the best products for my car to run at its greatest performance. More
by phlmnhris
Employees Worked With
Kayla Benitez
January 23, 2019
Amazing work They did my oil change faster then i thought and they are very respectful and kind to you good service would take my car anytime They did my oil change faster then i thought and they are very respectful and kind to you good service would take my car anytime More
by FERNANDOFUENTESX26
Employees Worked With
January 22, 2019
Awesome! Over the years Eastchester dodge has been needing work in the customer service area. However, the new staff they have hired are more welcoming and qui Over the years Eastchester dodge has been needing work in the customer service area. However, the new staff they have hired are more welcoming and quite pleasant. Rome wasn’t built in a day so I’m not expecting them to make a quick turn around, but I will say this was one of my best experiences yet. Keep up the great work guys! More
by shenicec424
Employees Worked With
Rob Aristy
January 22, 2019
Excellent was A pleasure and especially stress free bringing my car in. Service had the car ready at the time i was told Excellent service !!!! Bravo was A pleasure and especially stress free bringing my car in. Service had the car ready at the time i was told Excellent service !!!! Bravo More
by JELLO2110
Employees Worked With
January 22, 2019
Horrible Service wait was too long. The work was not completed. The tech gave me incorrect information. My dashboard still has error light. Unfortunately I Service wait was too long. The work was not completed. The tech gave me incorrect information. My dashboard still has error light. Unfortunately I purchased a plan and now I regret it. More
by hayesmaxine
Employees Worked With
I don't remember their names
