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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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October 08, 2018

Staff who are familar with customers good service. The people who specialize in these paticular brand of cars,who service is timely,and employees thats friendly and know what they are doing,well worth More

by adixona9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Oct 17, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the feedback! We are happy to hear of your positive experience at Eastchester Chrysler Dodge Jeep, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

October 06, 2018

Sale and service Love the service from the staff in all departs. Everything is completed in a timely matter. Staff is friendly. The establishment is clean and well kep More

by terence.jones84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Oct 17, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We strive to provide the best service possible and glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Eastchester Chrysler Dodge Jeep's Service Department. Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

October 05, 2018

Excellent service all around. I would definitely recommend this location because Kayla Benitez was very knowledgeable and attended to all my needs and concerns. Kayla made my servi More

by mike.onimole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Oct 17, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for writing about your visit with us. Kayla is an asset to Eastchester Chrysler Dodge Jeep, and it is encouraging to hear she impressed you by delivering our trademark service. Thank you for your recommendations. Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

October 05, 2018

Helpful My attendant Ricky was very wecoming and experienced. He figure was the issue was with my Jeep Cherokee tires where the front driver tire was flat but More

by NICHOLE.WILSON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Germaine Anderson, Rob Aristy, Yasmin Henry, Kayla Benitez
Oct 17, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the feedback. Ricky is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

October 04, 2018

A place for you to come for good service I am truly satisfied with the service and professional attitude and family atmosphere I was also satisfied with their prompt service. I will defini More

by sbanton7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Day at the front entrance. , Kayla Benitez
Oct 17, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again. Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

October 04, 2018

Best customer Service Ricky gave me literary minute to minute update on the status of my car. He text me many times keeping me updated. I’ve never had this type of service More

by o.villa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Oct 17, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the awesome feedback! Ricky is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you exceptional service. Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

October 04, 2018

Never check for recalls My car has 2 open recllas asked to get recalls checked and was told they would. But never did. Didnt rotate tires either had a coupon emailed by your More

by Ram15005.7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla Benitez
October 03, 2018

relief the process was was fine being a tech my self I know patience is key Yasmin called me with updates and explained what was going on with my vehi More

by damiangeorges7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmin Henry
Oct 03, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Damian, we are glad to hear you enjoyed your recent visit to our service department. We appreciate you choosing our dealership! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

October 03, 2018

Excelente service. Professional, Courteous, on time , explained service to be done, expedited work. Done in a timely fashion. Will recommend, will return for future ser More

by CAPT.E.GUZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
Oct 03, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

October 03, 2018

My car was out of warranty?! How? I took my car in for service. Was told that my car was out of warranty even though it was brought in 3 years to the day of I gof the vehicle and I was More

by LESLIEDXN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Aristy
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