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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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April 30, 2018

Horrible Service!!! Basically I was charged $1100 to fix my car and as soon as I drove it off their lot my car cut off on me 3 times. They never fixed the problem. They s More

by keeys12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
April 30, 2018

I have not seen the service area until last week. Looks good I am giving it an excellent rating because of Robert in service. He is professional at all times. I like the new look and the changes that are being d More

by shawn.g.ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob customers service is excellent. I have dealt with Rob since I brought the Cadillac on Dec 2016 and we have had our ups and downs, but each time he was professional and communciated with me in a friendly manner. Even when I was not friendly.., Rob Aristy
May 02, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Shawn, thank you for taking the time to let us know how awesome your experience was with Robert. He truly cares for all his customers. We look forward to working with you again! Kind regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

April 30, 2018

Great service I came here for my oil change and tire rotation, it was very fast. Maggie the associate is very sweet, helpful and professional, I will definetly enco More

by christianespada84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
May 02, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to share this review with us, Christian. I am pleased that our team was able to provide you with a quick service experience. I will be sure to pass along your praises to Maggie and please don't hesitate to contact us if you have any questions or concerns about your car. Kind regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

April 30, 2018

Faster then expected. Was told the service was going to be about two hours, but my vehicle was ready after in about an hour. Very pleased with service and customer service More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
May 02, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We cannot thank you enough for this glowing review of our service center,Chris! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Kind regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

April 28, 2018

Extremely helpful and friend staff! Getting my Jeep serviced for recall was extremely pleasant. The staff were very friendly and welcoming. My service adviser Maggie was extremely help More

by dvdsngh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for your great review. It's great to hear that Maggie went above and beyond to help you during your service visit. Let us know if you need assistance with anything else. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

April 27, 2018

Service The Service was very good, also Customer service was good, and Jimmy was excellent. I am enjoying my truck so far. Thanks Eastchester Chrysler Jeep More

by NV718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for your outstanding review! Love to hear that Jimmy is doing a great job. We strive to provide excellent service, and I’m glad that this was the case for you! Please let us know if there's anything else we can do for you. Respectfully, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

April 27, 2018

Bad Service Long story short.. Dealt with bad service Dealt with bad attitudes And on top of that i wasted my time there trying to get my vehicle serviced! More

by graytwun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla Benitez
April 26, 2018

Yasmin was very efficient and helpful. Yasmin knew her job and was fast and efficient. I had a great experience. As soon as my car was ready she called to inform me. More

by riosjones1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmin Henry
Apr 27, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

I’m delighted you had such a great experience with Yasmin and our service team. If you're ever in need of more help, please let us know! Respectfully, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

April 26, 2018

Great service Yasmin was great, kept me updated on the status of my repairs. I have two trucks and I will only bring my car to Yasmin! More

by AGTH731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmin Henry
Apr 27, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for this great review! Yasmin is truly an exceptional employee and we appreciate him for providing great service to you. We look forward to working with you again down the road. Respectfully, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

April 25, 2018

Courteous and professional service I had to have my car serviced and they made it as convenient and easiest possible it was a pleasure to have my car worked on by these people More

by jacerto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy, Kayla Benitez
Apr 26, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Jacerto, thank you for leaving us your review. I’m happy to hear that you were pleased with the service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

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