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Eastchester Chrysler Jeep Dodge Ram - Service Center
Bronx, NY
3,683 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,683 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center
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April 20, 2018
Great Staff was very professional and friendly. Took care of my vehicles needs promptly and with full knowledge. The rep assisting me was dedicated to solvi Staff was very professional and friendly. Took care of my vehicles needs promptly and with full knowledge. The rep assisting me was dedicated to solving any issues I had and made sure I was well informed. More
by kevinmitchell21
Verified CustomerEmployees Worked With
April 20, 2018
The terrible customer service The worst customer service team in the try state, the service department closed and never notified me on when my car was ready, I called 4 times duri The worst customer service team in the try state, the service department closed and never notified me on when my car was ready, I called 4 times during the day and they always told me we will call you when your car is ready, I had to basically steal my car back in order to get home. I email the manager frank and never got a response or a apology, on them closing without giving me my car back. they even left something loose under the car I went back the next day and the girl at the service desk said there mechanics don't make mistakes and they weren't going to fix it. I had to go to another dealership to get the problem fix. More
by vic2154
April 19, 2018
Wonderful and quick!! I love this dealership and Kayla and the whole staff at service are very professional and friendly! I was so happy I brought my jeep from Ariana and I love this dealership and Kayla and the whole staff at service are very professional and friendly! I was so happy I brought my jeep from Ariana and now I have Kayla for service ... it’s a no brainer Full service all around is the best here!! More
by copa4me
Employees Worked With
Ariana Solis, Kayla Benitez
April 19, 2018
A great place to get ur car fix ... A great place to come and buy a car they would work with and meet u at a point we’re u can handle it A great place to come and buy a car they would work with and meet u at a point we’re u can handle it More
by victor.j.marin55
April 19, 2018
Worst Service The worst service department I have brought my vehicles numerous times and yet the truck still has the same issues. Due to the frustration of their l The worst service department I have brought my vehicles numerous times and yet the truck still has the same issues. Due to the frustration of their labor I request to see the manger instead they called the cops on me. What an insult I am paying 674 monthly for a truck yet lots of issues More
by bidemiehimare
Employees Worked With
April 19, 2018
Service The service is so much better than before. I was accomadated with a rental vehicle and my car was fixed the first time and management took care of eve The service is so much better than before. I was accomadated with a rental vehicle and my car was fixed the first time and management took care of everything. More
by Rad24
April 18, 2018
Love Eastchester Chrysler Jeep Dodge Ram I love the professional service I receive every time I schedule a service appointment with Eastchester Chrysler Jeep Dodge Ram. Maggie was very throu I love the professional service I receive every time I schedule a service appointment with Eastchester Chrysler Jeep Dodge Ram. Maggie was very through and did not rush through explaining the service options and standard service procedures concisely. She is very pleasant, and welcomed me with warm gentle customer service pleasantry. More
by danceys
Employees Worked With
April 17, 2018
They lied to me and said that they would fix a car before I They told me they would fix a car I liked but I had to put $1000 down so I did then they pull the car into the garage I waited 4 hrs they bring the ca They told me they would fix a car I liked but I had to put $1000 down so I did then they pull the car into the garage I waited 4 hrs they bring the car out tell me it's good I give them the balance 13 grand cash to go i jump on the highway 10 minutes later car engine lights go crazy car stalls I tell them about it they said because I don't have it in writing they not going to fix the car or give me my money back .. but offered to put me in a car I could not afford ..they are dishonest More
by RAGS2CASH
Employees Worked With
Geovanny Ruiz
April 17, 2018
Great customer service and thorough analysis from kayla. My vehicle was fixed and I am quite satisfied with the outcome. However, the wait time was a bit long. and thorough analysis from kayla. My vehicle was fixed and I am quite satisfied with the outcome. However, the wait time was a bit long. More
by Dalicia D
Employees Worked With
Kayla Benitez
April 16, 2018
Not Pleasant! My overall experience at this service center was not pleasant! The service advisors don't acknowledge you until a mechanic brings you to them! I had a My overall experience at this service center was not pleasant! The service advisors don't acknowledge you until a mechanic brings you to them! I had an appointment to bring my car in and when i arrived the advisors had no record of my appointment! The wait time was over an hour, just to pick up my car after it was already repaired. During the time it was being serviced i was contacted one time and never again! I had to call and text daily just to be met with voice mails and no returned calls. I had to physically show up in person just to get the status of my car, to have to come back the following day to finally pick it up! More
by mrrobbrown
Employees Worked With
