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Ed Martin Toyota

Noblesville, IN

4.8
5,188 Reviews
Ed Martin Toyota is located in Noblesville, IN at 141st St and SR37. We a offer Indiana's largest selection of new Toyota's. Financing is made easy with loan and lease options to meet all credit situations and budgets.
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9230 E 141st Street

Noblesville, IN

46060

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Showing 5,188 reviews

June 24, 2023

Very polite people, good customer care and they regularly check your status to see if you need help to complete your purchase. More

by efakarai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Goodpaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Awad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Bechara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katrina Jewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Valverde
Jun 24, 2023 -

Ed Martin Toyota responded

Thank you for choosing Ed Martin Toyota for your new vehicle purchase! We truly appreciate your business and your wonderful review of our dealership team. Enjoy your new Toyota!

June 23, 2023

Everyone I worked with we’re very professional and polite. Very low pressure sales atmosphere. More

by krjuday
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohamed Awad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Ed Martin Toyota responded

Thank you so much! We appreciate your business and your kind review of our team and dealership. Enjoy your beautiful Toyota!

June 23, 2023

Very friendly and knowledgeable staff who seek to ensure a great buying experience. I highly recommend Ed Martin Toyota. More

by youngaw
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Tulledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Ed Martin Toyota responded

Thank you for choosing Ed Martin Toyota for your new vehicle purchase! We truly appreciate your business and your 5-star review of our team and dealership. Enjoy your new Toyota!

June 22, 2023

Called because my car was in a collision and the alert told me to contact my dealer and the service tech I spoke with was extremely unpleasant and dismissive and quite simply rude. He said he was not gett More

by Don’t get your car serviced here
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Lori
Jun 22, 2023 -

Ed Martin Toyota responded

We are so sorry. Can we please get your name so we can research this and make it right with you? Thank you for the kind comments on Lori. My contact info is Eric Sarjeant, General Manager esarjeant@edmartin.com cell 317-385-9572. We look forward to hearing from you.

Jun 22, 2023 -

Ed Martin Toyota responded

Jazmyn, I am sorry our employee was short with you. Although we don’t have any record of you in our systems, our employee remembers you calling from the description in your review. You needed to contact the collision center, which is in Anderson. The advisor that answered the phone was trying to save you the time verses going into all the details. I am sorry if they were untactful in their approach. As this is the second bad review in the past few minutes from you on different websites, we always appreciate a conversation to remedy. Eric Sarjeant, General Manager Ed Martin Toyota 317-385-9572 Thanks Eric Sarjeant General Manager Ed Martin Toyota Cell: 317-385-9572

Jun 22, 2023 -

Don’t get your car serviced here responded

The advisor who answered the phone saved us no time because we had to call back and call other dealerships to get an actual answer. He gave no information about a collision center because he would not let anyone else get a word in and hung up the phone. Lori, however, actually listened and gave the information needed. But Lori is not the one who works on the vehicles. The rude man is. Hence the review. I would never want someone so nasty to a customer to touch my vehicle. Between my immediate family and friends, we have purchased 6 vehicles in less than 2 years and have always had lovely experiences until now and we will not be returning.

June 20, 2023

Everyone was very friendly, personable and professional. No one was pushy - no pressure to buy what so ever. Dealership was light, bright and clean. Overall buying there was a pleasant experience. Mohame More

by ml.dempsey
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohamed Awad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Case
Jun 20, 2023 -

Ed Martin Toyota responded

Thank you for choosing Ed Martin Toyota for your new vehicle purchase! We truly appreciate your business and your wonderful review of our team and dealership. Enjoy your new truck and have a great summer!

June 17, 2023

Fair pricing, the financing process was quick and efficient, John was a good communicator for without excessive contacts More

by lindaw1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Goodpaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

Ed Martin Toyota responded

Thank you so very much, Linda! We truly appreciate your business and your 5-star review of John and our dealership team. Enjoy your beautiful Toyota, and have a great summer!

June 17, 2023

Nice new dealership. CP made a great effort to get us one of the first 2023 Prius Primes. More

by carlholl
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Xavier Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chirag (C.P.) Patel
Jun 17, 2023 -

Ed Martin Toyota responded

Thank you so very much, Carl! We truly appreciate your business and your 5-star review of C.P. and our team. Enjoy your beautiful Toyota Prius, and have a great summer!

June 15, 2023

Katrina is awesome! ! I thought that I was stopping for 2 minutes to look at a truck and within a couple hours I found myself walking away with a new purchase. The best p More

by adam.pitman1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katrina Jewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Ed Martin Toyota responded

Thank you so very much! We truly appreciate your business and your 5-star review of Katrina and our team. Enjoy your beautiful Toyota truck and have a great summer!

June 14, 2023

The car salesman was a pleasure and made it really easy. Great experience with the seller. Financing was a not as easy and very vague about what we were exactly financing. I wish the process was more cle More

by Customer33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darnell Lark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Martin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Ed Martin Toyota responded

I'd like to apologize for any perceived lack of transparency on our part. When financing a vehicle, in many cases, there are a lot of figures being reviewed, and I am sorry if we fell short of effectively communicating all that information to you. Feedback like this reminds us that we need to continue our efforts to learn and grow from unsatisfactory buying experiences because our goal here is to create excited loyal lifetime customers who will continue to support this locally-owned family business of over 65 years. From the name on the review, we cannot tell who the review is from; however, we'd like to reach out and see how we can make things right to you. So please use the contact information below to let us know how we remedy any concerns. Again, we apologize for any inconvenience, and please let us know how we can help. You are important to us. Sam Martin smartin@edmartin.com

June 13, 2023

Clean and modern. Nice amenities. Very laid back atmosphere. Overall a good establishment. Two words More

by Jacksonsettlemire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derik Wilkerson
Jun 13, 2023 -

Ed Martin Toyota responded

Thank you so much, Jackson! We appreciate your business and your wonderful review of Derik and our dealership. Have a wonderful summer and enjoy your new Toyota!

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