Ed Martin Toyota

Always a pleasure to work with Eric and his team. Derek did a great job. Derek did a great job. More

Exceptional sales experience. Both Justin Masters and Brandon Selig were very helpful, knowledgeable and genuine. Both Justin Masters and Brandon Selig were very helpful, knowledgeable and genuine. More

I'm upset and confused by my interaction with John Simpson and I can't recommend scheduling service with Ed Martin because of it. Admittedly, I was battling a migraine when I called to make an appoint Simpson and I can't recommend scheduling service with Ed Martin because of it. Admittedly, I was battling a migraine when I called to make an appointment for my 1-year service so I likely wasn't my chipper self but with that being said, I wasn't someone raising their voice. In any event, I found it to be painstaking to make my simple 1-year new car service appointment. I eventually had to ask to speak with someone else. I didn't like the way he spoke to me at all. He was difficult, made things more difficult than necessary, and seemed to talk down to me. They have some great service advisors, technicians, and an excellent front end (sales) but I will be taking my business elsewhere moving forward based on my experience with John Simpson. It was that bad. Not only was this kid rude to me (he told me he wanted to take me or take things down a notch. Usually, if you want to take things down a notch you want to humble someone in a not-so-nice way or it means to quiet things down. My voice wasn't raised and he was out of line with me in more ways than one. I didn't need him humbling me) but he was wrong. Making a mistake is fine, we are all human and that does not upset me one bit. But giving me a hard time, 'taking me down a notch' and then being wrong - saying I don't need to schedule the appointment I called to schedule is problematic. When I asked who the manager was he told me it was James. I knew the service manager was NOT James, a service advisor at Ed Martin, and relayed as much to John Simpson. John then said, well he is sometimes. Sometimes he is the stand-in manager or something to that effect. I asked if James was the stand-in manager today and John S. said no. What? What a ridiculous and awful experience?! It's unfortunate because Ed Martin is local, I'm on the market for a new vehicle and I've had so many other experiences there that truly exceeded my expectations. Overall, in my experience dealing with Ed Martin, they go above and beyond for their customers. This experience was just too bad - enough to not go back, unfortunately. More

This is the fifth car I purchase from Ed Martin in Noblesville, very smooth, professional, will definitely buy again when you need another vehicle Noblesville, very smooth, professional, will definitely buy again when you need another vehicle More

Very friendly, knew what I needed and had most of the process done before I even showed up. process done before I even showed up. More

Excellent experience from beginning to end. Everyone took the time and patience to answer my many questions along the process of ordering a vehicle, updating with an arrival date and delivery Everyone took the time and patience to answer my many questions along the process of ordering a vehicle, updating with an arrival date and delivery of vehicle. I won't hesitate to purchase again from Ed Martin Toyota! More

Great dealership! No high pressure sales just a pleasant experience all the way around. Saleman Darnell was extremely helpful from beginning to end. Sam in the finance No high pressure sales just a pleasant experience all the way around. Saleman Darnell was extremely helpful from beginning to end. Sam in the finance department was great as well. Thanks to all. More

My main point of contact was Ben from the get go. No complaints at all - he took care of me and couldn't have made the process any easier. No complaints at all - he took care of me and couldn't have made the process any easier. More

Great experience! I would buy all my cars from this dealership. Michael, Tony, and Sam went above and beyond to assist us with our vehicle purchase. Highly recommend t I would buy all my cars from this dealership. Michael, Tony, and Sam went above and beyond to assist us with our vehicle purchase. Highly recommend this team for all of your vehicle purchase needs. More

Friendly, listened to what I wanted, not pushy. Very personable and great experience in buying my new car Very personable and great experience in buying my new car More