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Ed Martin Toyota

Noblesville, IN

4.8
5,211 Reviews
Ed Martin Toyota is located in Noblesville, IN at 141st St and SR37. We a offer Indiana's largest selection of new Toyota's. Financing is made easy with loan and lease options to meet all credit situations and budgets.
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9230 E 141st Street

Noblesville, IN

46060

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Showing 5,211 reviews

August 16, 2022

Do not tell you the truth about all the extra fees. Management could care less about being misrepresented information . It’s all about making money not customer service More

by Debbie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Sarjeant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ball
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seymour
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Ed Martin Toyota responded

Debbie, your transaction of your 2009 Highlander yesterday was not a misrepresentation of information by Ed Martin Toyota. As we spoke about for 45 minutes today on the phone, your concerns of high APR; this was the only approval we had for financing. As you know, this was also the credit union you requested to use. Contrary to your accusation, we cannot/did not mark up the rate on this loan contract in any way. Also, the $195 bank fee is the fee from the credit union-- not Ed Martin Toyota and the fee did not add any profit margin to the deal. We spoke about your concerns of non-safety-related items as well. It is very hard to find a perfect 213,000-mile vehicle from my experience. With that said, it costs 1/5th the price of a new vehicle, and thus it can (and likely will) have some sort of issues sooner or later. Reviewing the deal thoroughly, it appears you knew (by signing multiple AS-IS agreements) that the vehicle was sold AS-IS. The concerns you mentioned are in no way safety-related let alone large ticket items anyway. The only issue that I felt was valid was the issue of GAP insurance that you felt was forced upon you by Brock. I did apologize for that and offered to flat cancel it, but you did not take me up on that request. I was fully transparent with you that we made a small profit ($400) on the GAP contract, but please don’t misinterpret that as greed. We have payroll, taxes, rent, and utilities like any other company, and earning a profit is not something we feel guilty about. Eric Sarjeant General Manager Ed Martin Toyota Cell: 317-385-9572

Aug 17, 2022 -

Debbie responded

Won’t shop there again. Thanks but no thanks

August 15, 2022

Smooth experience. I was able to purchase my RAV4 at MSRP (which is a good deal in 2022) and it was delivered earlier than promised. Josh did not try to sell me unneede More

by Nitin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tulledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Ed Martin Toyota responded

Thank you for choosing Ed Martin Toyota for your new RAV4 purchase! We truly appreciate your business and look forward to working with you for many years to come. Enjoy your new vehicle, and have a great rest of your summer!

August 15, 2022

Excellent service! Was treated so kindly and respectfully. Chris was so fast and helped find the perfect car for me. Everyone we interacted with was very professional More

by alyssaalbright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seymour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Ed Martin Toyota responded

Thank you for purchasing your Honda from Chris, Alyssa! We truly appreciate your business and look forward to working with you for many years to come.

August 14, 2022

My fiancé and I went to a lot of different dealerships because I was in the market to buy my first car. The car shortages and just everyday harassment of the sales people were too overwhelming and I almos More

by Hunter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Awad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2022 -

Ed Martin Toyota responded

Thank you so much, Hunter! We are so happy you choose Ed Martin Toyota for your new vehicle purchase. We look forward to working with you for many years to come. Welcome to the Ed Martin family, and enjoy your beautiful RAV4 XLE!

August 12, 2022

Everyone at the dealership was friendly and helpful, while we waited for the delivery of the vehicles from the factory they answered any question we had. More

by Dave & Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derik Wilkerson
Aug 12, 2022 -

Ed Martin Toyota responded

Thank you so much! We truly appreciate your business and your review of our team. Enjoy your new Toyota, Dave & Linda!

August 11, 2022

It was wonderful experience. I really appreciate Josh for helping me out with my very smooth purchase and deliver the car. I definitely recommend dealership for the car purchase. More

by Nirav Hazariwala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tulledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Ed Martin Toyota responded

Thank you for choosing Ed Martin Toyota for your vehicle purchase, Nirav! We truly appreciate your business and your wonderful review of Josh and our dealership. Enjoy your Mercedes-Benz!

August 10, 2022

Everyone was very professional and helpful when it came to working around my specific needs. More

by Rao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Lark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Ed Martin Toyota responded

Thank you for your business and your wonderful review of our dealership team. Enjoy your beautiful new Toyota!

August 10, 2022

Ed Martin Toyota Noblesville Indiana good thanks Mohammed sale guy and the whole team thanks More

by baljots06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sarjeant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Awad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chirag (C.P.) Patel
Aug 10, 2022 -

Ed Martin Toyota responded

Thank you so much for your business and your wonderful review of Mohamed and our dealership team! Enjoy your new Toyota!

August 08, 2022

My first card purchases from. Ed Martin and I would purchase a car or truck from them again. Jay was a great car sales person, knowledgeable, asked great questions. The finance More

by pic_russell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bechara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Ed Martin Toyota responded

Thank you so much for your business and your excellent review of Jay and our finance team. Enjoy your new Toyota and welcome to the Ed Martin Toyota family!

August 08, 2022

Great customer service from Mohammed. He kept in touch with us via text with progress of getting our car. More

by paulaluttrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Awad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Ed Martin Toyota responded

Thank you so much, Paula! We truly appreciate your business and your review of Mohamed and our dealership team. Enjoy your new Toyota!

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