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Ed Martin Toyota

Noblesville, IN

4.9
5,301 Reviews
Ed Martin Toyota is located in Noblesville, IN at 141st St and SR37. We a offer Indiana's largest selection of new Toyota's. Financing is made easy with loan and lease options to meet all credit situations and budgets.
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9230 E 141st Street

Noblesville, IN

46060

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Showing 5,301 reviews

March 09, 2022

Very easy to deal with. Delivered as the said they would. MSRP without market adjust. Salesman Derik Wilkerson did a great job. Good experience. More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sarjeant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derik Wilkerson
Mar 09, 2022 -

Ed Martin Toyota responded

Thank you so much, Dave! We truly appreciate your business and your wonderful review of our dealership team. Enjoy your new Toyota!

March 08, 2022

Unfortunately I wasn't impressed. I came to return a leased Tundra. The manager and several of the employees didn't know how to "ground " my vehicle. I decided to look at used vehicle More

by brharrell49
Recommend Dealer
No
Employees Worked With
Eric Sarjeant
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Ed Martin Toyota responded

Bryan, I am sorry we could not ground your Ally lease immediately last Friday. We typically ground 1-2 Ally leases per year. As I mentioned to you in person, only one manager had the login credentials for grounding Ally leases and he was off Friday. While you were looking at the 2012 CTS I got myself grounding credentials and we got that handled. I apologize for the confusion, that was genuinely a one-off scenario and that should never happen again. As for the value of your truck, you had two options. 1) trade it in and we could apply any equity to your sale 2) turn it into Ally (they do not offer credit for under-miles). As for joking around at the sales desk; it is not uncommon for our employees to be having fun, after all-- we spend 50-hours a week together. I assure you that there was no unprofessionalism towards you or your situation. If you would like to discuss this in more detail, please call me anytime. My personal cell phone number is 317-385-9572. Eric Sarjeant General Manager

March 07, 2022

I had a great experience. Ben was very knowledgeable and responsive. On the day I picked up my vehicle, all the paperwork was ready and the process was quick and painless. More

by Kevin W.
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Ed Martin Toyota responded

Thank you so much, Kevin! We truly appreciate your business and your wonderful review of Ben and our dealership team. Enjoy your beautiful Toyota!

March 07, 2022

They all just tell you what you wanna hear and half the time saying something that they don’t have a clue about. Credit score, warranty information just to name a few. Bunch of clowns if you ask me! More

by Isak
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Conn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chirag (C.P.) Patel, Sam Smith, Ace Barrow
Mar 07, 2022 -

Ed Martin Toyota responded

Isak, I apologize for the confusion on the 2019 Prius warranty. I understand the confusion, Toyota did offer a 8yr/100k warranty on the batteries up till 2019. They switched it to 10yr/150k for the 2020 model year. In regards to your credit score, there are three credit bureau’s and each bureau has at least three auto-specific scoring model. In essence, you have nine “credit scores”. The bureaus we use by default is the Equifax 09 model. This model chose/preference varies by dealer and lender. Doesn’t mean one is wrong or inaccurate, but may be different at any given time. We appreciate your business. Thank you for your purchase. Eric Sarjeant General Manager Ed Martin Toyota C 317-385-9572 O 317-764-2700

March 07, 2022

Great experience. Other Toyota dealers were marking up their inventory. Ed Martin was still offering sticker price. No high pressure sales or endless add ons. Our More

by Sharon Spears
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Seymour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Ed Martin Toyota responded

Thank you so much, Sharon! We truly appreciate your business and your wonderful review of Chris and our dealership. Enjoy your beautiful new Toyota!

March 06, 2022

Very personable! Loved working with him! Answered all questions, easy to get in touch with. More

by Erin_trusnik92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bechara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2022 -

Ed Martin Toyota responded

Thank you so much, Erin! We truly appreciate your business and look forward to working with you again. Enjoy your beautiful Toyota!

March 05, 2022

I'm located 2 hours from the dealership and they gave me a full deal sheet including my trade in value sight unseen. Once at the dealership, they confirmed my trade in value and the deal was done. They do n More

by nate.byram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bechara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Ed Martin Toyota responded

Thank you so much, Nate! We appreciate your business and your review of our dealership sales team. We look forward to working with you again, enjoy your beautiful Toyota!

March 05, 2022

Mohamed was helpful from the very beginning! He was so quick with his responses and considerate of my time! He is definitely a make it happen person and I’m very thankful for his knowledge. I hi More

by Candy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Awad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Ed Martin Toyota responded

Thank you so much, Candy! We truly appreciate your business and look forward to working with you for many years to come!

March 04, 2022

Friendly, there was always a person to help with questions and available, we were in and out with the appointment. Very nice More

by Greg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Greg responded

Thank you for your help in finding a car!

Mar 04, 2022 -

Ed Martin Toyota responded

Thank you so much, Greg! We truly appreciate your business and look forward to working with you for many years to come!

March 03, 2022

Great, friendly service that is why I came back and while I will come back again. More

by Tdwagoner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Lark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Smith
Mar 03, 2022 -

Ed Martin Toyota responded

Thank you so much! We appreciate your business and your wonderful review of our team and dealership. We look forward to working with you for many years to come.

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