Ed Napleton Acura

Steven Martin was helpful with giving me an understanding of how car service works. He's very knowledgeable. If and when I decide to buy/trade my vehicle I will choose him. of how car service works. He's very knowledgeable. If and when I decide to buy/trade my vehicle I will choose him. More

Samuel was great he is the man to see please see Samuel when you go there when you go there More

We are so happy for Steven Martin he has helped us in such a big way,,Thank you Steve.. such a big way,,Thank you Steve.. More

Steven Martin gets a 10 out of 10. He is very professional and works hard to get you the best deal possible. He knows this business. A+++ He is very professional and works hard to get you the best deal possible. He knows this business. A+++ More

Wonderful service from Sam, 1st time service my 23 Mdx, bought a car from Wade 6 month ago, loves my car, good service from service department bought a car from Wade 6 month ago, loves my car, good service from service department More

Picked up the mats from Sam and Seyun, great service from service department. happy with my car service department. happy with my car More

Gracias a José por mi nuevo coche estoy muy feliz con mi compra voy a regresar por más compra voy a regresar por más More

Love my purchase that I made today thank you Jose for making the experience so fast making the experience so fast More

My wife and I went there after seeing a low priced car. Told the guy, named Marco, we wanted 3k of our 8k trade in to go towards the new car. Guy came back with all 8k down (I say this bc we told him numer Told the guy, named Marco, we wanted 3k of our 8k trade in to go towards the new car. Guy came back with all 8k down (I say this bc we told him numerous times how we wanted it so he wasnt listening) He had also added a $3000 “used car inspection fee”.. this amount was added into the price of the car, now $32k. Not on a separate line item or anything with an official title. When asked where that fee came from he said “we just add it to every car”. So I asked to see the dealerships policy or WHERE that fee disclaimer was posted. He walked away. I asked to see a manager, Jay, and basically called him out. He gave me a xx story about how they had the cars mixed up. So I said “if the sheet for the ‘wrong car’ had the price of $32k and that included the admitted $3k fee, then the sheet for the correct car showing $29k must have the ‘fee’ included too, and since the fee is xxxxxxxx, the asking price should be $3k less, for an amount of $26k.” At this point he asked me if I could speak quieter and was looking around to see who was listening-which was everyone. Of course he interrupts you every chance he gets with irrelevant info. So I told him to stop talking and stop interrupting me. Then when I told him he was full of xxxx he said “ok, what can I do to make it better?” I said “since you tried to scam me for $3k, how about you take $3k off the asking price!?” Of course he didn’t do it. His remedy was to offer me the car at the original price that brought me into the dealer. I asked how many other customers have they scammed with this $3k fee. By now the entire showroom was listening to us argue. He said “here at napleton we advertise low to get you in the door. And some of our salesmen will add fees to cover the price difference”! Basically admitting to the scam. My wife cussed him out, saying she told them she was 2 hours away, 8 months pregnant and has skyrocketed her blood pressure. We told him this dealer is a huge scam and we left. More

Miguel was great in getting my son a used car thank you so much miguel so much miguel More