Ed Napleton Acura

Great place to buy a car and excellent customer service Great experience with the customer service department, friendly, fast, and the work is done right the first time. Bought a car there and the place was Great experience with the customer service department, friendly, fast, and the work is done right the first time. Bought a car there and the place was good. More

Great service kia Harris and Terry we had two cars for service workers did outstanding jobs Kia thank you kia you all the best! We love kia thank for service Harris and Terry we had two cars for service workers did outstanding jobs Kia thank you kia you all the best! We love kia thank for service More

Awesome team Hassle free environment.. Wilson and Conner were excellent!!!my lease process was so simple.. these guys know their stuff... I would recommend this de Hassle free environment.. Wilson and Conner were excellent!!!my lease process was so simple.. these guys know their stuff... I would recommend this dealer to everyone!! More

First times a charm...well...not quite I know its just me, not hip with the times or up to date with trends at all. We have had service at your location now since 2006...yes a long time but I know its just me, not hip with the times or up to date with trends at all. We have had service at your location now since 2006...yes a long time but only with my father-in-laws 2006 1/2 Optima he bought new and now with our 2018 Sorento...I'm just not fond of the way at a moments notice that so many people as well as your employees just gaze at their smart phones... I know....its just the way it is now and I should just EXCEPT it......As we pulled up and before we got into the service area I noticed 2 of the 4 people in the service counter area were nose deep in their phones...It was fortunate that just as the front of our vehicle got close to the doorway Rebecca directed me to pull in...We weren't in a hurry and your service center wasn't crowded...I know....Its just that I notice things like this...From that moment after I handed the keys to Rebecca I felt that feeling of ...what ever its called...."if my bosses back in the day seen this" just went away... .She was excellent from start till finish...My car care abilities are a bit deeper then most ..the services we had done here I know I'm capable of doing, but as having never spent $35,000 dollars on a new vehicle... having continued services done here I'm hoping to avoid any chance of me voiding any warranty(s) ...by my hands... any way shape or form... Thank you... More

Claudia 08/31/2018 I came in around 5:30/6:00p and George greeted me at the door. Asked me a few questions and started recommending models that would suit my lifestyle r I came in around 5:30/6:00p and George greeted me at the door. Asked me a few questions and started recommending models that would suit my lifestyle right away. Asked me if I wanted to test drive the Optima along with another model. Tested the Optima, fell in love. Answered every question I had about the Optima (safety, price, quality) and also showed me where everything was in the vehicle (how to turn light on/off). Made my first car buying experience smooth and painless. I was out of the door by 8:30p with my beautiful new car! I would highly recommend this dealership! The staff was polite, George was incredibly friendly, knew the cars features very well. He made me feel confident about my purchase! 10/10 Would recommend More

This was my first buy and it was a good experience. We visited 5 dealerships in two days. I owned a Kia Sportage for 12 years. Once I tested drives the Sportage again, I knew that was the care for me. We visited 5 dealerships in two days. I owned a Kia Sportage for 12 years. Once I tested drives the Sportage again, I knew that was the care for me. Fadi knew what I wanted and he found it for me. More

Great place, right away someone helped me. Willson was the salesperson, he did great with showing me and walking me through all the deatails and options. I place, right away someone helped me. Willson was the salesperson, he did great with showing me and walking me through all the deatails and options. I truly recommend this dealership and the personnel especially Wilson More

Fast and friendly I had a really bad morning the day of my appointment for oil change, and recall. I was late because of it but the staff was so friendly and helpful. I had a really bad morning the day of my appointment for oil change, and recall. I was late because of it but the staff was so friendly and helpful. I was in and out in less time than they estimated. More

Friendly, efficient and precise. I made an appointment for 2:30 pm on a Saturday but called to ask if I could come in earlier because my days plans had changed. They were happy for me I made an appointment for 2:30 pm on a Saturday but called to ask if I could come in earlier because my days plans had changed. They were happy for me to come in and arrived around 11:30 am and oil change and new cabin filter installed car washed by 1:45. I forget the young woman’s name who checked me in, but this review won’t go through unless I choose an employee name so I’m checking ‘Elizabeth’ since that’s the only female name on the options list of employees, but she was really easy going and helpful with answering all my questions. Highly recommend. More

Survey He was very helpful with details about the car. The only problem I had was voice recognition. Overall, it was a pleasant experience. I would recomm He was very helpful with details about the car. The only problem I had was voice recognition. Overall, it was a pleasant experience. I would recommend this dealership. More