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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,486 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,486 reviews
February 27, 2022
Literally just yesterday tried to charge me 43,000 for a used car listed at 32,000 adding on the cost of cleaning ,storage, a coating that wasn’t there i could tell because there were new scuff marks on the used car listed at 32,000 adding on the cost of cleaning ,storage, a coating that wasn’t there i could tell because there were new scuff marks on the vehicle. I brought my own financing and the first set of paperwork brought to me had some extremely high financing not my own. Kept asking me how much I want to pay monthly but I have my own financing what I pay it between the bank and myself if your vehicle is 37000 with taxes and title you get your money from the bank not from my monthly payment. The place is extremely shady at best if you have purchased here or plan to you will likely get taken advantage of i hope that as we move farther into a technological age we eliminate places like this who only contribute to life struggles More
by B
Employees Worked With
Huge manager
Helpful February 25, 2022
I was undecided being a first time buyer but Daniel nino made it super comfortable through the whole process. Will definitely recommend him. made it super comfortable through the whole process. Will definitely recommend him. More
by Noel gonzalez
February 19, 2022
Well let me say it took a long xxx time but my boys Sean and Corderro got me together with no problems! Come check them out at Ed Napleton of oak lawn, they’ll get u right. and Corderro got me together with no problems! Come check them out at Ed Napleton of oak lawn, they’ll get u right. More
by Nard T
Employees Worked With
Sean p
February 14, 2022
I appreciate the excellent service provided by your salesman Gerald Griffin. He has been my salesman for 3 cars and is very professional and helpful with the selection process salesman Gerald Griffin. He has been my salesman for 3 cars and is very professional and helpful with the selection process More
by Clydiaratliff
Employees Worked With
February 12, 2022
Daniel fue una persona muy amable y profesional haciendo un trabajo excelente.Muy servicial y gran conocedor en su área de trabajo. un trabajo excelente.Muy servicial y gran conocedor en su área de trabajo. More
by Cruzazul8317
February 12, 2022
I absolutely love the personalized service I receive. Gerald is top notch and knows how to make us feel special! Gerald is top notch and knows how to make us feel special! More
by englishteacher30
Employees Worked With
January 29, 2022
Helped with viewing cars, making sure it was what I wanted and what I needed. Kept me informed about was available and what was arriving regularly via text and calls. Did everything in his power to get wanted and what I needed. Kept me informed about was available and what was arriving regularly via text and calls. Did everything in his power to get a price that worked for me. More
by IVAN LOPEZ
Employees Worked With
