Eddy's Chrysler Jeep Dodge Ram

Terrible dealership! STAY AWAY!!! I nogiated a deal with this dealership on a brand new 2014 Durango. They didnt have the one I wanted on their lot so they ordered one from another dealership. Two da with this dealership on a brand new 2014 Durango. They didnt have the one I wanted on their lot so they ordered one from another dealership. Two days before the vehicle was supposed to show up I called to check the progress on it and it took me a whole day to get a in touch with their new car manager. Finally when I got in touch with him he said the Durango we agreed on was sold and they took the liberty to order a different one unkonwn to me. I asked when he was going to let me know and they said that I was top priority to call even though I called numerous time and this was never mentioned. To make a long story short they were going to have this Durango delivered and when I went to pick it up and realized this wasnt the one we agreed on I would be out my deposit they needed to have to shipped there. DO NOT do business with this crappy dealership! There is so many more Wichita dealers that I would do business with far as im concerend they lost my business for good. More

Mike went the "extra 2 miles" on this one , my 2013 Ram was having gas millage issues after the onboard computer was flashed, they could not find the problem. 2013 Ram was having gas millage issues after the onboard computer was flashed, they could not find the problem. More

John was very attentive, trying very hard to trace down the problem. Listened carefully to me about my difficulties with the Dodge and its starting problems. the problem. Listened carefully to me about my difficulties with the Dodge and its starting problems. More

Came in hour before closing and Lindsey in service office and Carey in service said they would diagnose the battery problem right then to prevent a trip back. Very professional, nice and did everything they and Carey in service said they would diagnose the battery problem right then to prevent a trip back. Very professional, nice and did everything they could to take care of me and get the truck back on the road. Even stayed late to finish work on truck. Also fixed broken tie rod on truck for recall on Christmas eve and got truck back to me. Ecstatic with level of service. They have bent over backwards to take care of the problems and even had to argue with Chrysler to get broken tie rod repaired. Cant recommend them enough ! Scott Powers More

I am very satisfied with the help that I received. there was not hassle with anything, and it was finally nice to get good help for once. Other places just don't seem to help people out as well, and I thank was not hassle with anything, and it was finally nice to get good help for once. Other places just don't seem to help people out as well, and I thank you guys for that! More

Service was great. I found a military discount and they were happy to accommodate the discount. There was no pressure to purchase any extra services. were happy to accommodate the discount. There was no pressure to purchase any extra services. More

Thank you for a great visit and service. Ladies at desk were very friendly and customer-oriented. Cary Garrison provided great communication to the customer during the servicing event. Cary also provided were very friendly and customer-oriented. Cary Garrison provided great communication to the customer during the servicing event. Cary also provided excellent servicing information to consider on next visit. More

Service dept is excellent! Addressed all my needs with great attitude. The girls cashing me out were great also! This is my second car I have purchased from you guys and would not go anywhere else. great attitude. The girls cashing me out were great also! This is my second car I have purchased from you guys and would not go anywhere else. More

All service was great. No problem at all. Would recommend your dealership to everybody. I have had contact with your company before years ago. It was good. your dealership to everybody. I have had contact with your company before years ago. It was good. More

The people working in the service area have always been great and very infromative in keeping my vehicle current per the warranty. Enjoyable experience!! Will continue to do business with teh dealership great and very infromative in keeping my vehicle current per the warranty. Enjoyable experience!! Will continue to do business with teh dealership in the future More