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Elder Ford of Tampa

Tampa, FL

4.4
6,489 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,490 reviews

March 19, 2023

Don't explain everything don't be honest and they don't call you on time and what then you need it More

by Jorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Elder Ford of Tampa responded

Hi Jorge, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 19, 2023

They took care of the problems in an efficient way and were very kind and courteous More

by glendasframe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

March 19, 2023

My dealer was great. The financing team was great as difficult to deal with because of how much they were trying to sell me when I said no. More

by Christina.littleton2022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
WILLIAM LEIMBACH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nabil Brohmi
Mar 21, 2023 -

Elder Ford of Tampa responded

Hello Christina, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 19, 2023

After purchasing the truck, they only called when they needed something. Issues with truck were never resolved. More

by jesse.armstrong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Weicherding
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAKOB ZAYAS, JONATHAN MARTINEZ
Mar 21, 2023 -

Elder Ford of Tampa responded

Hi Jesse, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

Apr 03, 2023 -

jesse.armstrong responded

Hi Dan, sorry I have not responded sooner, but I’ve been away . I have taken truck to Gary yomans ford in the Villages, trying to retrieve code for keyless entry. Service dept has been trying to contact Elders ford with no response. They also had to order a part ( side door panel ) so much for multi point inspection. A quick response to Gary yomans ford would appreciated. Thanks. Jesse Armstrong

March 19, 2023

They messed up my paperwork and then I have asked several times for the door code to the truck and they haven’t provided it. And we have noticed the sunroof and four wheel drive doesn’t work either. Stuff th More

by Cody Davey
Recommend Dealer
No
Employees Worked With
Anthony Serrano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JASON HUNTER
Mar 21, 2023 -

Elder Ford of Tampa responded

Hi Cody, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 19, 2023

They were very helping in getting everything I needed for my car. Found the best rates More

by johnny.pruiitt22
Recommend Dealer
Yes
Employees Worked With
EDWIN LAZO
Mar 21, 2023 -

Elder Ford of Tampa responded

Hi Johnny, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

March 19, 2023

No hassle pick up and delivery. Car had to stay for 2 days. As promised More

by carl.longmecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rodriguez
Mar 21, 2023 -

Elder Ford of Tampa responded

Hi Carl, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

March 18, 2023

Great car buying experience. The staff was wonderful and really focused on customer service. I would highly recommend this dealer. More

by Abell1427
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kitt Kittles, DAMIAN IRETON
Mar 20, 2023 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 18, 2023

Dan is an amazing service advisor and everyone is always so welcoming and helpful. Will continue to come back and recommend the service department :) More

by LAUREN.LINDHOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

March 18, 2023

Fast efficient service. Staff attentive to my specific needs. After my oil change was complete. They notified me I picked up my Ranger and they even washed it. Bonus More

by INTRUDER282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rodriguez
Mar 21, 2023 -

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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