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Elder Ford of Tampa

Tampa, FL

4.4
6,514 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,514 reviews

May 29, 2022

Good service and pretty good customer service, and also he don’t try to sell me nothing I don’t need it More

by jaimebonilla334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

May 28, 2022

Was ok, but could be better, did not receive spare tire I requested, and did not reset any of my settings and battery change out. More

by BJAYST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
May 31, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

May 28, 2022

The staff all want to make sure you are taken care of and robo and justin were great in making sure the process went perfectly thank you all cor being great More

by JonathanBaerwalde
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin camacho, Nacer Menouni
May 31, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

May 28, 2022

The first time I went to the dealership we couldn't close the deal, but the following day John called me back and we were able to make the deal on my car. So glad he called back ! The process didn't take lon More

by Moral.dav
Recommend Dealer
Yes
Employees Worked With
John Weicherding
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

May 27, 2022

Dan Beaver set up my appointment and was so helpful and nice. Service was great and Lyft took me home and also took me back to pick up my car as a courtesy. Couldn’t ask for any better. More

by shirley.gauvin13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Beaver
May 28, 2022 -

Elder Ford of Tampa responded

Hi Shirley, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

May 27, 2022

The staff is very friendly and knowledgeable. Willing to help with whatever you need or forgot about. More

by TEASPOONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2022 -

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

May 27, 2022

Under new owship. Service never better. Ask for Logan G for sales Christian for Finance. More

by OPARocks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan G
May 29, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2022

Do not trust that this dealership does the full inspection and maintenance they claim. Gold or blue certified does not matter. They didn’t perform an alignment and I’m suspicious if they did the o More

by d.mike.thomas
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
May 29, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at Dan Sills | General Manager | Elder Ford of Tampa at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

May 27, 2022

From start to finish - sales, concierge, finance, my experience with Elder Ford was 5*! I was explained everything to my satisfaction and all questions were answered professionally and completely. I wil More

by cathance
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Allen (F&I), and Robo Rivera (concierge) were awesome!
May 29, 2022 -

Elder Ford of Tampa responded

Hi Cathance, thank you for leaving such a great review and high star rating. Thanks again for the recommendation, and have an amazing day!

May 26, 2022

Sold me a transit van with peloton written on the roof , did I just pay 55,0000 for a xxxxing advertisement. More

by mmagnan66
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Im good
May 27, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

May 27, 2022 -

mmagnan66 responded

Well you can start by removing the advertisement on the roof of the ford transit van I've purchased from you for $55,0000 , would've never known till someone pointed out that the roof was dented when they went up to take a closer look they took pics showing PELOTON on my roof . Now unless your dealer or PELOTON will be sending me checks for advertising their product in which I am not a fan I like this removed.

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